Bio
Experience
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Noon Management
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Chattanooga, Tennessee, United States
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Paralegal
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Apr 2021 - Present
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Chattanooga, Tennessee, United States
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Title Guaranty & Trust Co
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Chattanooga, TN 37402
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Closing Assistant
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Apr 2016 - Apr 2021
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Chattanooga, TN 37402
-Partnered to Achieve the Highest Order Volume in Company History 2017 - 2020-Assist Attorney and Closing Agent with Client Relations and Processing-Utilize Client Service Skills for Face to Face, Telephone, and E-Mail Interactions-Prepare Legal Documents: Quitclaim Deeds, POA’s, and Releases -State of Tennessee Notary Public since September 2016-Recruit and interview open positions
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DriveTime
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Madison, Tennessee
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Sales Advisor
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Jul 2014 - Aug 2015
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Madison, Tennessee
-Sell company values and vehicles to low credit/no credit customers -Utilize lead tracking program DeskIt to complete outbound calling of warm leads to generate more store volume-Implement value of optional ancillary products through cross selling-Highest average close rate in store (44.16% last review period)-January – August 2015 sold 145 vehicles (Average 18 monthly)-Rapport building is my strongest trait/favorite part of the job
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BB King's Blues Club
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Nashville, Tennessee
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Trainer/Server
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Oct 2012 - Jul 2014
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Nashville, Tennessee
-Create a welcoming atmosphere for a high volume music venue/restaurant by providing high quality service -Earned Top 3 salesperson within 60 days
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Artemis Health Group, Inc. (FKA digiChart, Inc.)
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Brentwood, TN
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Client Services Support Analyst
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Nov 2013 - Apr 2014
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Brentwood, TN
-Receiving, prioritizing, documenting and actively resolving end-user help from inbound requests-Work as part of a technical support team to deliver a customer-focused problem resolution service
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BLR
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Brentwood, TN
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Inside Sales Coordinator
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Apr 2013 - Oct 2013
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Brentwood, TN
-Introduce BLR compliance and training products to prospective customers via outbound contact through lead tracking software Salesforce-Set qualified appointments with the decision maker for members of the BLR sales team
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United States
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Restaurants
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100 - 200 Employee
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Front of House Manager
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Jan 2012 - May 2012
-Improved employee morale by creating incentive rewards for meeting/exceeding expectations-Maintained inventory of supplies/office order-Developed new hires by evaluating progress and training-Recommended new systems for entire restaurant efficiency-Sustain a smooth flow from the front of the restaurant to the kitchen by managing all aspects involving customer satisfaction
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Server Trainer
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May 2009 - May 2012
-Created a welcoming environment for a high volume restaurant by providing high quality service-Trained new servers in each aspect of the position-Received Top 2 salesperson for third quarter
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Education
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2022 - 2023Chattanooga State Community College
Paralegal Certificate, Paralegal Studies -
2006 - 2010Middle Tennessee State University
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication -
2006 - 2010Middle Tennessee State University (MTSU)
Bachelors, Public Relations, Advertising, and Applied Communication
Suggested Services
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