Bio
Experience
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Education Administration Programs
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700 & Above Employee
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Educator
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Jun 2023 - Present
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Resource Assistant
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Jan 2023 - May 2023
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Substitute Teacher
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Aug 2022 - Dec 2022
Provide a successful and uninterrupted day of education and classroom management in the absence of the lead teacher.
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GALLATIN FIRST CHURCH OF THE NAZARENE
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Gallatin, Tennessee, United States
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Office Assistant
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Nov 2021 - Jan 2023
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Gallatin, Tennessee, United States
Office assistant responsible for bookkeeping tasks, general office duties and various projects
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Hajoca Corporation
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Hendersonville, Tennessee
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Operations Manager
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Jul 2017 - Sep 2020
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Hendersonville, Tennessee
Responsible for operational oversight of all activity within the Hendersonville location of Hajoca. Ensure the success and productivity of the entire team by overseeing and supporting all daily activity.Key Responsibilities: -Responsible for the front and back office operational functions. -Continuously review, develop and initiate operational efficiency in all areas. -Responsible for new customer account setup and maintenance as well as monitoring credit usage and payments. -Review and report on the trends in client and profit center growth.-Reconciliation of daily, weekly and monthly transaction. - Inventory management and purchasing-Light HR / Payroll dutiesHajoca is a wholesale retailer for plumbing and HVAC parts and supplies.
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United States
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Consumer Services
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700 & Above Employee
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Operations Supervisor (ERnet)
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Jan 2015 - Jul 2017
Provide operational oversight and direction on all support activity within the ERnet Property Resource Group, LLC including strategic development and budget. Oversee the coordination of key measurement reporting and department projects. Ensure the success and productivity of the Administrative team by overseeing and supporting all daily activity.Key Responsibilities: -Responsible for the overall operational functions in all areas.-Continuously review, develop and initiate operational efficiency in all areas. -Supervision of Administrative Staff with operational oversight of entire staff.-Contribute to the account development of new and existing Commercial National Accounts.-Review and report on the development, management and analytics to show trends in client and company growth.-Collaborated with a group across all divisions of SERVPRO Industries to develop and implement new technology as well as process and procedures.-Prepare Annual BudgetERnet Property Resource Group, LLC was an affiliate of SERVPRO Industries, Inc specializing in commercial property restoration
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Accounting and Administrative Coordinator (ERnet)
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Apr 2008 - Jan 2015
Instrumental in the development of the budget, department plan and strategic plan for Commercial Accounts Division.Specializing in the development of new reporting design and analyzed the data to show trends in client growth. Redesign of multiple reports to streamline multiple sources data to one primary source.Responsible for daily accounting tasks including accounts receivables, accounts payable, billing, and collections.Created and implemented Standard Operating Procedure for Collections that reduced outstanding accounts receivables by more than 90%.Assisted with department training.Performed all administrative tasks for the Commercial Accounts Division.ERnet was an affiliate of SERVPRO Industries, Inc specializing in commercial property restoration.
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United States
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Banking
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700 & Above Employee
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Branch Assistant Manager in Retail Banking
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Nov 2004 - Apr 2008
Originate and close Home Equity Lines and loans, personal secured and unsecured loans, credit card loans, small business loans and credit lines Bank secured IRA’sLicensed life insurance agent.Sell fixed annuities and life insurance policiesOpen Checking, Savings, Money Market, Time Deposits, and IRAs for Personal and Business Accounts. Responsible for account maintenance, account closing, and account NSF.
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International Documentation Specialist
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Oct 2002 - Nov 2004
Specialized in Export Documentation for Letter of Credit by handling all aspects including the initial advising, examination and acceptance of the documentation. Payments to customer as well as balance and maintenance of general ledger accounts.
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Dave Ramsey - Lampo Group
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Franklin TN
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Customer Care Advisor
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Jan 2002 - Oct 2002
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Franklin TN
Responsible for providing financial assistance to overflow callers that were unable to be answered by the daily call in radio broadcast.Facilitated Financial Peace University – 13 week course developed by Dave Ramsey
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Education
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1995 - 2001Western Kentucky University
Bachelor of Arts - BA, English/Language Arts Teacher Education -
2023 - 2024Lipscomb University
Master of Education - MEd, Instructional Practice w/ELL Endorsement
Suggested Services
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