Experience

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  Rubin Project Management Services, LLC

  • Owner

    • Sep 2017 - Present

    • Serving as an IT Project Manager, Business Analyst and Business Partner for Infrastructure, Application, and Security related projects- Collaborating with internal and external stakeholders to identify requirements, create budgets, develop roadmaps and business plans, assess risk and proactively resolve issues- Serving as an Interface/Escalation point for multiple business units- Providing open and honest status/communications

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  CDI Corporation

  • Request for Service (RFS) Portfolio Manager/Service Delivery Manager (IBM Account)

    • Jul 2015 - Nov 2017

    • Managed the IT Infrastructure Request for Service (RFS) projects portfolio for the IBM commercial customer Panasonic North America from requirements gathering through project closure - Requirements Gathering - Contractual Statement of Services (SOW) Creation - Project Management - Governance• Served as a Service Delivery Manager for IBM customer facing issues• Served as a Project Manager for aggressive / highly visible customer facing projects• Provided input and reviewed IBM invoices as it related to RFS projects• Provided concise, open and honest status / communication to both the Panasonic North America and IBM stakeholders• Served as an Interface / Escalation point for both Panasonic North America and IBM• Leveraged lessons learned in order to reduce project cycle times

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  Long View Systems

  • IT Infrastructure Project Manager (Hess Account)

    • May 2011 - Jul 2015

    • Co-developed the Hess Infrastructure PMO processes• Project managed all IBM supported Request for Service (RFS) projects from requirements gathering through project closure• Responsible for asset management as it related to RFS projects • Reviewed Vendor (IBM) invoices as it related to RFS projects• Project managed Hess IT projects• Provided concise, open and honest status/communication to both the Hess and IBM stakeholders • Served as an Interface/Escalation point for both Hess and IBM• Leveraged lessons learned in order to reduce RFS project costs

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  IBM

  • Infrastructure Project Manager (Hess Account)

    • Oct 2008 - May 2011

    • Managed Request for Service (RFS) sizing and requirements efforts• Managed IBM supported hardware projects• Served as an Interface/Escalation point for Customer’s Management Team• Served as a Mentor to new RFS Project Managers resulting in decreased learning curve cycles in order to increase addenda revenue recovery

  • Service Delivery Manager (Hess Account)

    • Jan 2010 - Sep 2010

    • Co-managed the overall IBM support related to the Marketing, Retail and Corporate portion of the Customer's business

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  IBM

  • Migration Infrastructure Project Manager (AT&T Account)

    • Oct 2007 - Oct 2008

    • Managed logical security and Global Delivery Center hardware/software projects

  • Migration Infrastructure Manager (Americas Group - Migration Management CoE)

    • May 2005 - Oct 2007

    • Led and directed AG - MMCoE Infrastructure Team in US and India charged with implementing all aspects of the Migration defined Remote Knowledge Transfer Tools• Served as the Primary Networking / Connectivity Focal for AG - MMCoE supported accounts • Served as an Interface/Escalation Focal for Application Management Services commercial account Delivery teams as it related to IBM OneNetwork connectivity• Served as a Network Services Project Manager for IBM OneNetwork onboardings

  • Migration Infrastructure Manager (AT&T Account)

    • Jul 2001 - Apr 2005

    • Managed domestic desktop support and desktop asset management, internal tools development and migration infrastructure teams consisting of twelve direct reports• Led and directed teams in US and India• Managed infrastructure projects and contract deliverables• Served as the Primary Focal for the AT&T and IBM Governance Teams as it related to Global Delivery Center logical and physical security

  • Migration Infrastructure Project Manager (AT&T Account)

    • Jun 2000 - Jun 2001

    • Managed physical and logical security projects related to Canada and India migrations

  • Functional Business Analyst (AT&T Account)

    • Feb 1999 - May 2000

    • Served as the Primary Interface regarding all business requirements for an application migrated to Canada• Served as the Primary Contact for all interfacing systems and departments

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  AT&T

  • Team Lead, System Developer, System Analyst, Data Analyst

    • Apr 1985 - Feb 1999

    • Performed system analysis, design and programming • Performed verification, validation and acceptance testing• Provided production support • Developed load and conversion specifications• Provided reference guide and practical training

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  EF Hutton

  • System Developer

    • Jul 1984 - Apr 1985

    • Performed design and programming • Performed verification, validation and acceptance testing