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Leroy Feldman

Service Director-Oregon/Washington at Jackson Group Peterbilt
Intro Book
Seasoned professional with expertise in operations management and customer satisfaction.
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Location
Aurora, Oregon, United States, US
Skills
  • Change Management
  • Continuous Improvement
  • Customer Satisfaction
  • Business Planning
  • Key Performance Indicators
  • Show all
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Bio

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Leroy Feldman is a seasoned professional with expertise in change management, continuous improvement, customer satisfaction, business planning, key performance indicators, customer support, vehicles, automotive, process improvement, cross-functional team leadership, and parts. He has held leadership positions in various companies, including Jackson Group Peterbilt, DSU Peterbilt & GMC, INC., TEC Equipment, Coast Truck Centers, Daimler Trucks North America LLC, and WhiteGMC Trucks of Portland.

Experience

  • Jackson Group Peterbilt
    • United States
    • Truck Transportation
    • 100 - 200 Employee
    • Service Director-Oregon/Washington
      • Sep 2022 - Present

    • Regional Service Manager
      • Aug 2021 - Sep 2022

  • DSU PETERBILT & GMC, INC.
    • Portland, Oregon Area
    • Service Director
      • Mar 2018 - Aug 2021
      • Portland, Oregon Area

  • TEC Equipment
    • United States
    • Truck Transportation
    • 700 & Above Employee
    • General Manager
      • May 2011 - Mar 2018

      Responsible for profitable operation of TEC Equipment's Wilsonville branch

    • Parts & Service Operations Manager
      • Sep 2013 - Aug 2016

      Responsible for parts, service, and collision center operations at multiple TEC Equipment branches--Wilsonville, Portland, and Trailer Center.

  • Coast Truck Centers
    • Director of Operations
      • Sep 2008 - May 2011

      General Manager responsibilities with 4-branch heavy truck and transport refrigeration dealer group

  • Daimler Trucks North America LLC
    • Germany
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Manager Aftermarket Consulting
      • Sep 2004 - Aug 2008

      Provided business consulting services to heavy truck dealers with emphasis on profitability and customer satisfaction.

    • Manager Customer Programs
      • Aug 1994 - Sep 2004

      Manager within the Customer Assistance Center and Customer Support Division of Daimler Trucks.

  • WhiteGMC Trucks of Portland
    • Service Manager
      • Jun 1990 - Aug 1994

      Service Manager for WhiteGMC Trucks of Portland

  • TW Recreational Services
    • Fleet Technician
      • Sep 1987 - Apr 1990

      Bus, Truck, and Snowcoach technician servicing fleet vehicles in Yellowstone Park. Lived and worked at Old Faithful, Gardiner, and West Yellowstone

  • Yellowstone Park Service Stations
    • Automotive Technician
      • Jun 1987 - Sep 1987

Education

  • 2000 - 2004
    Concordia University-Portland
    BS, Managment Communication and Leadership
  • 1981 - 1983
    Alfred State College - SUNY College of Technology
    AOS, Heavy Equipment Truck and Diesel

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Automotive”

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