Experience

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  DEAR

  • Sri Lanka

  • Senior Business Analyst

    • Aug 2019 - Present
    • Sri Lanka

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  Mitra Innovation

  • United Kingdom
  • IT Services and IT Consulting
  • 200 - 300 Employee

  • Senior Business Analyst

    • Oct 2018 - Present

  • Business Analyst

    • Oct 2018 - Present

  • Business Analyst

    • Jan 2017 - Present

    • Liaise with national and global clientele in Supply chain management, Logistics, Elderly care, Co-working and resource management industries. • Requirements elicitation, analyze, define and finalize to agree upon project scope • Documenting business requirements using Project Management Tools such as JIRA and Confluence as Functional, Non-functional requirements and Change Requests (CR), Enhancements as user stories with detail acceptance criteria’s. • Ideate, design and develop high/low fidelity wireframes including user interactions• Use of designing tools such as LucidCharts and Proto.io for designing wireframes and developing prototypes• Utilizing modeling techniques such as Domain Modelling and Process Flows across projects to articulate envisioned business processes. • Identifying faults, bugs, gaps, enhancements and inefficiencies of the system/mobile app• Manage stakeholder relationships and collaborate with the project team to ensure business needs are expressed to the solution scope. • Conduct market analysis, product visualization, and re-engineer existing business operations.

• 

  Vikas Solutions (Pvt.) Ltd.

  • Sri Lanka

  • Business Analyst

    • Dec 2015 - Jan 2016
    • Sri Lanka

    • Evaluate and verify business systems and user requirements. • Arrange and plan timelines for projects and Change Requests. • Work with internal and external customers to finalize and align their information needs and functional requirements. • Create and maintain documentation regarding project software/ applications.• Perform integration and functional testing and guide users through user acceptance tests.• Preparation and execution of project change requests. • Frequently update the stakeholders on the project status, advocate and secure business support contracts while keeping in line with their business needs.• Work proactively with project members to design and implement systems in line with the customer's business strategies. • Ensure coordination within the project team in terms of internal as well as external stakeholders.

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  Informatics International Limited

  • Business Solutions Engineer

    • Jan 2014 - Mar 2015

    o Handling new change requests which included requirements gathering, analysis and suggesting solutions on the change requests. o Create test cases and test cycles for new products or new enhancements for existing products throughout their development/product life cycles.o Conduct Quality testing on business applications. o Onsite and offsite release deployments.o Customer support from the implementation aspects. o Perform system testing and user acceptance testing.o Collaborate with developers, designers and systems owners in terms of testing new applications. o Prepare BSS (Business Solutions Specifications) and Service/Change request (SR/CR) documents and liaise with customers in order to confirm the solutions.

  • Trainee Account Management Executive

    • Apr 2013 - Apr 2014

    o Act as a central point between customers and internal teams in order confirm the requirements and to centralize the system integration during enhancements. o Preparation of costing sheets based on effort calculations for Customer Change Requests or New Product Requirements.o Preparation of cost proposals on Customer Change Requests or New Product Requirements and communicating them to the customer.o Acting as a bridging point with the customer and internal stakeholders.o Attending client meetings on new requirements and client side issues.o Co-ordination between internal teams on Change Requests and Service Request at the pre-sale level of the requirement.o Managing the projects at the pre-sale level and handing over projects to project management division for post-sale activities.

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  Informatics International Limited

  • Trainee Business Solution Engineer

    • May 2010 - Jan 2013

    Requirement gathering, solution designing and development, system testing(IAT and PAT), deployment and application support.