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Lenny Zilz is a seasoned hospitality professional with extensive experience in hotel management and operations. With a strong educational background in Mathematics from UC Santa Barbara, Lenny has developed a unique skillset that has enabled him to excel in various roles, including General Manager and Vice President of Operations. Throughout his career, Lenny has demonstrated exceptional leadership and management skills, with a proven track record of increasing revenue, improving occupancy, and reducing employee turnover.

Experience

    • Vice President
      • Jun 2003 - Present

      Columbia Hospitality is a hospitality management and consulting company whose portfolio includes boutique inns, resorts and conference centers. As Vice President of Operations I oversee property operations and assist in securing and managing new business opportunities for the company. I provide regular direction and leadership to all properties as well as handle the development of management contracts, critical paths, licensing, property-owner relations, and team mobilization.

    • Vice President
      • Jun 2002 - May 2003

      A premier international event production company and owner of destination management franchises creating events for fortune 500 companies throughout the world. As Vice President, I was responsible for marketing and business development.

    • General Manager
      • Jul 1999 - Jun 2002

      An 84 room historic garden hotel with signature restaurant.Increased house profit by $500,000 (60%) in 2000 over 1999.Decreased staff turnover by 21%.Developed and implemented improved work processes and service standards.Instrumental in obtaining local community support for the historic restoration of the hotel.Worked with architects, designers, city agencies, and historic consultants to formulate the master plan for the restoration.

    • General Manager
      • Oct 1997 - Jul 1999

      A 240 room, AAA Four Diamond, Mobil Four Star resort with 14,000 sq. ft. of meeting facilities, three restaurants, lounge, retail outlets, tennis facility and full service spa.Instrumental in obtaining local community support, and state and federal entitlements for a world-class golf course.10% increase in total RevPAR in 1998 over 1997.$19.81 increase in ADR year to date for 1999 over 1998, 1.4% increase in RevPAR index year to

    • General Manager
      • May 1996 - Oct 1997

      A 290 room, AAA Five Diamond center city hotel with 14,000 sq. ft. of meeting facilities, two restaurants, and fitness center.Increased occupancy to 83.5% from 79.1% for 1997 compared to 1996.10% increase in total revenues for 1997 over 1996.Employee turnover decreased 17.8% in 1997 over 1996,AAA Five Diamond Hotel for 1997.

    • General Manager
      • Jul 1994 - Mar 1996

      The Ritz-Carlton, Mauna Lani was a AAA Four-Diamond resort hotel with 541 guest rooms, over 20,000 sq. ft. of conference facilities, four restaurants, complete fitness center with creative wellness program, 10 court tennis facility and over 160,000 sq. ft. of beaches and pools.

    • Hotel Manager
      • Nov 1993 - Jun 1994

      Reported directly to the General Manager and was responsible for the daily operation of this 550 room conference resort.

    • Director of Catering and Conference Services
      • Aug 1984 - Oct 1993

      Reported directly to the General Manager. Responsibilities included marketing and planning conference and social catering activities for this 383 room AAA Five Diamond, Mobil Five Star conference resort. Direct reports included catering sales and conference services managers and administrative assistants.

    • Convention Services Manager
      • Aug 1982 - Aug 1984

    • Banquet and Conference Services Manager
      • Jan 1981 - Jan 1984

    • Mathematics Instructor
      • Sep 1980 - Jun 1982

    • Mathematics Instructor
      • Jan 1974 - Jan 1981

Education

  • 1968 - 1974
    UC Santa Barbara
    Master's Degree, Mathematics

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Industry Focus. “Hospitality”

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