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Lenka Taylor profile image

Lenka Taylor

Operations Manager at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Kuberno</span>
Intro Book
Seasoned retail operations manager with 13+ years of experience in management, project delivery, and compliance.
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Location
London, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
  • Czech Native or bilingual proficiency
  • Japanese -
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Bio

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Lenka Taylor is a seasoned operations professional with 13+ years of experience in retail management, project delivery, and compliance. She holds a BA in Japanese Language and Literature from the School of Oriental and African Studies, U. of London, and certifications in wine and spirits, food safety, and personal licence holders. She is currently Operations Manager at Kuberno in London, UK.

Credentials

  • WSET Level 2 Award in Wines and Spirits (QCF)
    Wine & Spirit Education Trust
    Nov, 2015
    - May, 2026
  • BIIAB Level 2 National Certificate for Personal Licence Holders
    BIIAB QUALIFICATIONS LIMITED
    Oct, 2009
    - May, 2026
  • Level 3 Award in Food Safety Supervision for Retail
    The Chartered Institute of Environmental Health
    Sep, 2009
    - May, 2026

Experience

  • Kuberno
    • London, England, United Kingdom
    • Operations Manager
      • Oct 2023 - Present
      • London, England, United Kingdom
  • WorkL
    • United Kingdom
    • Human Resources
    • 1 - 100 Employee
    • Operations Lead
      • Mar 2023 - Oct 2023

      Responsible for the delivery of cross-functional initiatives. Coordinator of all WorkL departments to ensure met deadlines and only the highest level of service for both our clients and employees. Project delivery manager for the Sunday Times Best Places to Work, powered by WorkL, awards, UK and Ireland. Project delivery manager for the Australian Best Places to Work, powered by WorkL, Awards. Developing and implementing frameworks and processes to ensure effective risk management.

    • Project Support Officer and Procurement Lead
      • May 2022 - Mar 2023

    • Project Support Officer
      • Mar 2022 - May 2022

      Project ManagementProduction and Maintenance of Project PlansSprint Management

  • Waitrose
    • Operations Manager Retail Compliance
      • Aug 2013 - Oct 2021

      Providing expert advice, consultation and support to relevant stakeholders relating to legal compliance and procedure requirements. Ensuring that retail units trade legally. Risk and Compliance ManagementProcedure DevelopmentContract ManagementBudget ManagementSignificant Performance ImprovementCross-functional workingDevelopment and delivery of training to internal and external stakeholdersChange ManagementInfluencing Skills

    • Deputy Branch Manager
      • Jan 2010 - Aug 2013

      Management of all sections, accountability for all commercial, staff and customer measures. Operational ManagementPay ManagementPeople ManagementTraining and Development - Talent ProgressionCustomer Satisfaction ImprovementRisk and Compliance ManagementChange Management

    • Graduate Trainee
      • Sep 2008 - Jan 2010

Education

  • 2021 - 2021
    The London School of Economics and Political Science (LSE)
  • 2014 - 2015
    Trading Standards Institute
  • 2011 - 2012
    IGD (Institute of Grocery Distribution)
  • 2004 - 2008
    School of Oriental and African Studies, U. of London
  • 2006 - 2007
    Nanzan University
  • 2003 - 2004
    University College London, U. of London

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