Experience

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  NuBridge Commercial Lending

  • Diamond Bar, California, United States

  • Valuation Coordinator

    • Feb 2022 - Oct 2023
    • Diamond Bar, California, United States

    **Obtain fee quotes and engage vendors to complete reports. **Invoice reports.**Search and recruit vendors to complete reports.**Communicate with vendors by phone and email (Outlook).**Provide status and update system on in progress reports to ensure they are on track to be delivered on time.**Create appraisal documentation folder. **Work with other departments to endure smooth loan process.**Attend daily meetings regarding progress of all reports. **Trained new Valuation Coordinators.

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  PCV Murcor

  • Pomona, Ca

  • Quality Analyst

    • Jul 1997 - Feb 2022
    • Pomona, Ca

    **Analyze telephone calls to ensure correct scripts and procedures are utilized.**Audit orders to ensure correct policies and procedures were followed. **Work with department managers to update and create policies and procedures.**Provide feedback on Quality Evaluation form for employee's performance.**Collaborate with management on how to improve turn time for orders.Alternative Valuations Analyst**Review Broker Price Opinions for accuracy, valuation and timely delivery.**Assist Brokers/Agents in navigating through website to complete assignments.**Property research using internet data sources.**Respond to e-mail and phone messages in a timely manner.**Review work in a paperless environment.BPO Coordinator **Search and engaged Brokers/Agents nationwide to complete Broker Price Opinions.**Responsible for follow-up to ensure reports are received promptly.**Review and ship reports to various clients.**Trained new employees on the complete work process.**Communicate with vendors and clients through e-mail, telephone, and facsimile.

• 

  Prints Plus

  • West Covina, CA

  • Store Manager

    • Oct 1994 - Oct 1996
    • West Covina, CA

    **Responsible for daily and monthly sale goals.**Interview, hire and train new employees.**Customer Service.**Money handling, sales and returns.**Merchandise/floor plans.