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Lena Williams profile image

Lena Williams

Electronic Media Specialist at Prestige AV & Creative Services
Intro Book
Seasoned training professional with 30+ years of experience in computer software training and customer support.
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Location
Cincinnati, Ohio, United States, US
Skills
  • Hands On Training
  • Training Manuals
  • Instructor Led Training
  • Customer Support
  • Microsoft Office
  • Show all
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Bio

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Lena Williams is a seasoned training professional with 30+ years of experience in computer software training, instructor-led training, and customer support. She has worked with various companies, including Prestige AV & Creative Services, Rippe & Kingston, and Xerox Reporduction Center. With expertise in Microsoft Office, Windows, and computer software training, Lena has produced training manuals and provided technical support to customers. She has also worked as a freelance software trainer, contracted to provide training at companies getting software updates.

Experience

  • Prestige AV & Creative Services
    • Cincinnati, Ohio Area
    • Electronic Media Specialist
      • Aug 2006 - Apr 2021
      • Cincinnati, Ohio Area

      Retired

  • Rippe & Kingston
    • Cincinnati, Ohio Area
    • Computer Software Trainer
      • Jun 1993 - Aug 1998
      • Cincinnati, Ohio Area

      Freelance software trainer. Contracted to do training at companies getting software updates. Microsoft Windows, Office and Adobe software products. Training classes used Windows computers but some classes also contained Apple computers. Produced training manuals used in classroom.

  • Xerox Reporduction Center
    • Houston, Texas
    • Computer Software Trainer
      • 1981 - 1983
      • Houston, Texas

      Training of Xerox customers who purchased stand-alone computer used to create to create slides for presentations. Responsible for training manuals used in class. After training, conducted regular follow-up visits to customers office to continue the learning process.

Education

  • 1976 - 1980
    The Ohio State University

Suggested Services

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Industry Focus. “Computer Software”

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