Experience

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  Te Whatu Ora Health New Zealand

  • Hastings, Hawke’s Bay, New Zealand

  • Strategic Business Partner

    • Nov 2023 - Present
    • Hastings, Hawke’s Bay, New Zealand

    In this role, my focus is on influencing national business stakeholder attitudes, decisions, and actions to drive health system transformation, ultimately aiming for improved health outcomes for all New Zealanders. 🏥💚What's on the agenda?✅ Building long-term, strategic relationships with senior stakeholders.✅ Serving as the lead contact for national business stakeholders into Data & Digital.✅ Navigating and facilitating collaborations between Data & Digital and national business stakeholders.✅ Championing data and digital tools and services that directly contribute to enhancing health outcomes.Thrilled to be part of a mission that aligns with my passion for making a positive impact on the health and well-being of our communities!

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  Hawke's Bay Foundation

  • Hastings, Hawke’s Bay, New Zealand

  • Board Trustee

    • Nov 2023 - Present
    • Hastings, Hawke’s Bay, New Zealand

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  Spark New Zealand

  • New Zealand
  • Telecommunications
  • 700 & Above Employee

  • Business Change Lead

    • Mar 2023 - Jun 2023

    In this short-term secondment, I helped prepare a technology business case to support Spark’s 3-year IT strategy, including developing the organisational change strategy.

  • Group Sales Enablement Lead

    • Apr 2021 - Mar 2023

    I was the business lead for IT systems and partnerships - this meant I managed the implementation of a major sales tool, and mentored team members to reach their full potential, training them in sales tools and techniques, and removing friction points. I also provided insights to management via dashboard and Power BI reporting.

  • Customer Unit Lead, South

    • Oct 2019 - Apr 2021

    As the Customer Unit Lead, I oversaw a portfolio of approximately 200 clients across Hawkes Bay, Palmerston North & Wellington, from the Commercial and Government sectors. I was also tasked with turning an under-performing team of 30 into a top performing team across all metrics, to expand our market presence, and to drive business-wide revenue growth.

  • Client Lead

    • Feb 2017 - Sep 2019

    I was promoted into this role, moving from a portfolio of 450 low value clients to a high value ($12.8m pa) portfolio of the Hawkes Bay and Gisborne’s 9 largest and most strategic accounts.I consistently exceeded sales targets of ~$13.5M pa using strategic selling techniques, launched a national forum for client leads in health (Health Heartbeat); still operating, and was given an additional role of Chapter Lead for a team of 5 client leads.

  • Client Manager

    • Dec 2009 - Sep 2017

    My role was to achieve revenue goals and increase the profitability of my portfolio of clients across product and service segments. I managed the relationships and service experience of these clients.I cosistently exceeded challenging annual sales targets ($2.6–$12.8million), and was 5-time winner of Spark national ‘Super Achiever’ award. I also launched multiple national and local initiatives, including the national government ‘Heartbeat’ forum and ‘SparkTech’ (bringing cutting-edge tech to regional locations).

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  R G Internet Outpost

  • Branch manager

    • 1999 - 2002

    I launched, then managed the functional operations of the branch, market and network with other tourism operators, recruited and trained store staff, produced weekly and monthly sales reports.