Bio
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Lei Wang is a seasoned quality manager and customer service expert with 11 years of experience in the electric bike industry. She has a strong background in product development, business strategy, and marketing, having worked for Frey Vehicle CO,LTD. Lei holds a Bachelor's degree from Northwestern University, China.
With expertise in customer service, sales, and product quality, Lei has a proven track record of resolving product issues and improving customer satisfaction.
Experience
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Frey Vehicle CO,LTD
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http://www.freyebikes.com/City-electric-bikes/
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Quality manager & Customer Service
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Jan 2013 - Present
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http://www.freyebikes.com/City-electric-bikes/
My responsibility is to resolve product issues found by the customers,including product quality,product features and so on.I also collect the customer feedback regularly,in order to improve the quality of service.
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Education
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2005 - 2009Northwestern University, China
Bachelor's degree
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