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Lei (Carol) Cen is a seasoned professional with an MBA and LL.B., offering expertise in project management, logistics, and operations. She has worked in various roles, including Executive Assistant, Project Manager, and Field Manager, and has experience in industries such as energy, manufacturing, and hospitality. With proficiency in multiple languages, including English, Chinese, and French, she is well-equipped to handle diverse projects and teams. She has also developed skills in document management, SAP implementation, and Six Sigma, and has experience in organizing large-scale events and managing budgets. Carol holds certifications in SAP FICO Modules, SAP Logistic Execution, and OFA Level 2, and is a certified bookkeeper.

Credentials

  • SAP FICO Modules
    Udemy
    May, 2023
    - Apr, 2026
  • SAP Logistic Execution
    Udemy
    Mar, 2023
    - Apr, 2026
  • SAP ERP with Practice
    Udemy
    Sep, 2022
    - Apr, 2026
  • OFA Level 2
    St. John Ambulance Canada | Ambulance Saint-Jean
    Aug, 2022
    - Apr, 2026
  • Certified Bookkeeper (CB)
    International Career School Canada

Experience

  • Unilia (Canada) Fuel Cells, Inc.
    • Burnaby, British Columbia, Canada
    • Executive Assistant / Project Coordinator
      • Apr 2020 - Dec 2023
      • Burnaby, British Columbia, Canada

      Worked in different roles to assist the leadership to build a strong team, contribute to the company’s development, monitor the implementation of corporate policies, indicate professional skills, and improve personal abilities. • Efficiently managed the leadership and team schedules, travels and meetings. • Enhanced communication among functions/third parties. Built relationships with vendors for critical materials supplies, with overseas customers, and with contractors. • Assisted leadership in developing the employee handbook, and improving work procedures such as purchasing procedures, inventory management, expense reports authorizations, etc. • Developed and maintained knowledge and expertise for all shipping and receiving related information, processes, and regulations to ensure compliance with all export laws and regulations, safety requirements, and associated requirements for shipping and receiving high-value complex shipments.• Managed project inventories and shipments in line with the project schedule. Developed relevant reports. • Performed daily accounting activities such as AR/AP, bank reconciliation, budget, and financial reports.• Floor lead of the operation line with certain skills like project management skills and communication skills.• Assisted the internal events such as employee meetings, annual parties, training and external events such as trade shows, interviews, and product promotions. • Led SAP Implementation project, working with IT to integrate SAP into the existing systems smoothly. Provided relevant training to different functions based on job requests. • Assisted PMs in doing the relevant research product launches, and implementing new projects. Managed project documents through Arena.• Joined in CSR projects, contributing to communities.

    • Certified Mandarin Teacher
      • Oct 2016 - Sep 2023
      • Shanghai City, China

      • Developed teaching materials for students in different levels.• Always built a comfortable learning environment for students. • Focused on the business Chinese study and culture exchange.

  • Tilray
    • Nanaimo, BC, Canada
    • Project Manager
      • Jul 2018 - Feb 2020
      • Nanaimo, BC, Canada

      Led different types of projects to implement the company’s strategies and increase profit, extending the product portfolio, developing the new marketing, improving the work process, implementing new software, and launching new products. • Led product innovation projects to expand the company’s product portfolio, providing leadership, guidance and cooperation to cross-functional teams and external partners to launch the products to market on time, which produce the company’s 20% revenue.• Created work plans, timeline, and financial analysis for the project portfolios, in alignment with company strategies and with the ability to track progress.• Worked with internal and external teams across the globe to develop clinical program models to cover license applications and third-party selections in several nations.• Worked with the Tilray business and R&D teams to do the marketing research and develop appropriate products for overseas markets, such as compounding in European countries and Latin America.• Coordinated with Legal, Business Development, Sales, and Quality Control teams to register certain products in the European and Latin American markets, complying with local regulations and the company’s policies.• Worked with Senior Leaders (SLT) to improve meeting efficiency, ensuring people have clear agendas and understand the goals/objectives of each meeting and coach the meeting participants to stay on track and achieve the meeting deliverables.• Cooperated with HR and IT implemented software in the company’s system ensuring the consistent and efficient work process.

  • Romensa
    • Shanghai City, China
    • Field Manager
      • Apr 2016 - May 2019
      • Shanghai City, China

      • Engaged in the development and implementation of the company's 5-year plan.• Made the marketing strategy for the team.• Developed and managed the relevant social media of products. • Worked with colleagues for the products promotions and events.

  • FLIR Systems
    • Richmond, British Columbia, Canada
    • Technician
      • Apr 2018 - Jul 2018
      • Richmond, British Columbia, Canada

      Led an assembly line for commercial camera projects

  • Lynn's Vitamin Gallery & Health Food
    • 4-180 Central Rd, Duncan, BC, Canada
    • Inventory Manager
      • Nov 2017 - Mar 2018
      • 4-180 Central Rd, Duncan, BC, Canada

      • Led a management project concerning POS usage and maintenance to improve work processes, inventory management, and cost control, resulting in a 20 percent reduction of costs. • Developed a POS manual and provided training on the system to staff.• Assisted the store manager in an analysis to control overhead costs, designed a company website and conducted social media promotions.• As required, provided customer service in the store.

  • Vancouver Island University
    • Nanaimo, BC , Canada
    • Resouces Assistant
      • Jun 2017 - Nov 2017
      • Nanaimo, BC , Canada

      • Managed the teachers' library of the English Language Center.• Data input for the teaching materials in the e-library.• Involved in the graduation ceremony. • Updated the students' information in the system. • Was in charge of office supplies.• Developed the center's self-promotion materials such as brochure, news letter, and social media.

  • Hilton
    • Shanghai
    • Project Administrative Manager
      • Mar 2012 - Jun 2014
      • Shanghai

      • Contacted more than 500 design companies in different fields such as lighting, landscape, construction, architecture and engineering in Asia-Pacific and built a design database for hotel projects of Hilton. Received an annual award for the project.• Managed and maintained websites for projects with SharePoint software to track progress and document and improve the efficiency of project management processes.• Worked with HR to develop and deliver specific yearly training plans for the team.

    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Project Information Management Specialist
      • Dec 2007 - Feb 2012

      • Independently set up and maintained a document management system for large-scale projects which simplified the process of project document review, evaluation and maintenance. (Later, used this skill to set up a library for the English Language Center of Vancouver Island University.) • Led a Six-sigma project for project document control, resulting in project cost reduction of 12 percent on document management of projects.• Worked with the project team, including the technical and legal departments to negotiate and select technologies for the basic design phases of a large-scale joint venture project between Dow Chemical and the largest coal company of China. • At appropriate times, assisted agents of the project to select subcontractors and move the project forward smoothly and on time.• Developed and maintained websites for projects in Dow Chemical using SharePoint software to track progress and provide efficient project management documentation.

    • Executive Assistant to Global Product Safety & Environmental Health & Safety Directors
      • Aug 2006 - Dec 2007

      • Organized Asia Pacific annual meetings with more than one hundred participants from different countries and coordinated with Chines chemical industry associate for the annual meeting with more than two thousands participants in Shanghai, China. Received a company level award from Dow Chemical headquarter for outstanding events organizing. • Prepared multiple annual budget allocations for various regions of Dow Chemical and saved 2% overhead of Asia Pacific.• Provided safety orientation for new hires assisting company to meet the goal of zero onsite safety issues for 2 years.• Worked with project team, technical department and legal department in negotiations to select technologies for the basic design phases of a large-scale Joint Venture project between Dow chemical and the biggest coal company of China. Several technologies of Dow chemical were successfully adopted by the project based on good negotiations.

    • Senior Administrative Assistant to Asia Pacific Marketing Manager for Water Solutions
      • Jul 2005 - Aug 2006

      • Established and maintain relationships with existing and new accounts. • Prepared journal notes on new clients’ in-store conversations, documenting details of clients. (e.g. personality traits, personal anecdotes, job responsibilities and work history) • Tracked client purchase histories projects and followed-up after purchases • Managed the process for ensuring restoration of products. • Provided outreach to clients concerning sales and new product lines.• Organized the annual trade show and the new product promotion.• Managed product prices in SAP system and trained colleagues on utilization of software, resulting in an increase of one percent of sales revenue.

    • Intern in HR
      • Oct 2004 - Jul 2005

    • Internship
      • Jul 2004 - Oct 2004
      • Shanghai

Education

  • Vancouver Island University
    Master of Business Administration (MBA), Business/Commerce, General
  • East China University of Political Science and Law
    Bachelor of Laws - LLB, Commercial Law
  • Donghua University
    Financial Management Certificate, Economic Law
  • Wilfrid Laurier University
    Foundation of Master of Business Administration (MBA), Business Administration and Management, General
  • China Tourism Management Institute
    Hotel Management Diploma, Hospitality Administration/Management

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