Experience

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  JUMO

  • Country Manager//Southern Africa

    • Sep 2023 - Present

    JUMO is the market leading banking as a service platform, enabling real-time access to funds at the lowest possible operating cost.Integrating into JUMO’s platform enables our partners to offer loans, savings and a wide range of financial choices to a new group of customers.The platform has two distinct capabilities which work together to provide a full digital banking service.

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  Optasia

  • Lusaka Province, Zambia

  • Country Head

    • Nov 2022 - Aug 2023
    • Lusaka Province, Zambia

    Digital Financial Solutions by Optasia leverage the latest technologies to deliver best-in-class services that drastically drive down the costs while unlocking new business opportunities for financial institutions, banks, telecom operators, carriers, service providers, and more. Our DFS suite includes cutting-edge mobile financial services to simplify online transactions and drive financial inclusion for the unbanked and underbanked around the globe.

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  AB Bank Zambia

  • Zambia

  • Head of Sales and Partnerships - Digital Finance

    • Jul 2021 - Oct 2022
    • Zambia

    Overseeing the nationwide roll-out of eTumba with a focus on managing sales activities and building partnerships.Coordinating all marketing activities and initiating new campaigns and promotions using ATL, BTL campaigns, online, media, outdoor and print channels.Defining the value proposition, customer journey, monetization strategies, drive roll-out and expansion of new products and features of the mobile wallet. Developing and managing the yearly budgets and operational KPIs and providing reports on the status of accomplishments to the banks executive committee and Board of Directors.Preparing and updating products policies, procedures, workflows, and training staff with the objective of improving the customer’s journey and value proposition while controlling risks.

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  MTN Zambia

  • Zambia

  • Mobile Money Implemantation Manager

    • Apr 2017 - Jun 2021
    • Zambia

    Spearheaded MTN Momo growth through various channels, which include Agent recruitment, customer aquisition, Merchant onbaording, Bulkpayments and Partnerships

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  Zoona transactions

  • Zambia and Malawi

  • National Brand and Service Manager

    • Jul 2012 - Oct 2016
    • Zambia and Malawi

    Effectively managing Provincial Brand & Service Managers to ensure a performance management strategy is implemented to drive revenue.Coaching and manage staff towards operationalising agent support & growth.

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  DDB Zambia

  • Lusaka Zambia

  • Account Manager (MTN Zambia)

    • Mar 2009 - May 2012
    • Lusaka Zambia

    . Discussing the product, services and advertising requirements of each particular client . Traveling and reporting to DDB South Africa on the MTN Zambia Account . Setting up meetings with clients and other agency staff . Delegating work to other members at the agency team . Overseeing the status of advertising campaign . Concepts, design and writing proposals . Presentations . Market research . Client account management . Identifying new business . Cash flow projections and administrative work . Writing reports, keeping records and financial details . Monitoring the effectiveness of campaigns . Becoming familiar with the nature of clients products, business culture and competition and understanding the possibility of changes to these . Marketing Strategies & Campaigns

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  Stuttafords Removals

  • Harare, Zimbabwe

  • Sales and Marketing Manager

    • Jul 2007 - Dec 2008
    • Harare, Zimbabwe

    . Managing move consultants and performance development . Managing branch managers country wide . New business development . Marketing research and intelligence . After sales service . Supervising truck routing and consolidations and logistics . Coordination and logistics . Retaining current client markets and developing prospective client areas . Sales and Marketing Reports to Managing Director . Marketing board reports to board members . Advertising and promotions development and implementation . Strategic planning for operations and finance . Customer care . Developing sales revenues and profits to full capacity . Building company image brand management and development . Social responsibilities . Shipping and clearing . Pre relocation surveys