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Leanne Ross is a seasoned executive with a proven track record of driving growth and innovation in the private and public sectors. As Chief Customer Officer at Netsafe New Zealand, she has spearheaded customer-centric initiatives, fostering strong relationships with key stakeholders. Prior to this role, Leanne held various leadership positions, including Director at Otago Rugby Football Union, where she leveraged her expertise to drive strategic partnerships and revenue growth. Her academic background in Communication, Advertising and Marketing from the University of Ulster, complemented by a Diploma in Digital Marketing Essentials Module from Belfast Academy of Marketing, has equipped her with a solid foundation in marketing and digital communications. As a certified MInstD by the Institute of Directors in New Zealand, Leanne has demonstrated her commitment to professional excellence and leadership.

Credentials

  • MInstD
    Institute of Directors in New Zealand
    Feb, 2022
    - Apr, 2026

Experience

  • Otago Rugby Football Union
    • Dunedin, Otago, New Zealand
    • Director
      • Mar 2024 - Present
      • Dunedin, Otago, New Zealand

    • Chief Customer Officer
      • Aug 2022 - Present
      • New Zealand

    • New Zealand
    • Higher Education
    • 700 & Above Employee
    • Visiting Lecturer: Master Entrepreneurship
      • Jul 2019 - Jul 2023

    • Professional Practice Fellow Marketing (Digital & Sports Marketing)
      • Jan 2018 - Jan 2020

  • NZGDA
    • New Zealand
    • Executive Director
      • Dec 2021 - Aug 2022
      • New Zealand

  • Otago Polytechnic
    • Dunedin, Otago, New Zealand
    • Director of Marketing, Sales and Communications
      • Jan 2020 - Dec 2021
      • Dunedin, Otago, New Zealand

  • Startup Dunedin
    • Dunedin, Otago, New Zealand
    • Director Board Of Directors
      • Mar 2020 - Nov 2021
      • Dunedin, Otago, New Zealand

  • runawayplay
    • Dunedin, New Zealand
    • Global Marketing Lead
      • Sep 2017 - Jan 2018
      • Dunedin, New Zealand

  • LeanneRoss.co.nz
    • Dunedin, New Zealand
    • Business Consultant
      • May 2015 - Sep 2017
      • Dunedin, New Zealand

  • Glaze Digital
    • Belfast, Northern Ireland
    • Digital PR Manager
      • Jun 2016 - Dec 2016
      • Belfast, Northern Ireland

  • Clearbox Communications
    • Holywood, Northern Ireland
    • Head of Media & Communications
      • Feb 2015 - May 2015
      • Holywood, Northern Ireland

  • AMH Action Mental Health
    • Newtownards, Northern Ireland
    • Communications Officer
      • Sep 2012 - Mar 2015
      • Newtownards, Northern Ireland

  • Victim Support Northern Ireland
    • Belfast, Northern Ireland
    • Communications Manager
      • Jul 2010 - Sep 2012
      • Belfast, Northern Ireland

    • Marketing and Engagement Officer
      • May 2010 - Jul 2010
      • Belfast, Northern Ireland

    • United Kingdom
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Project Manager
      • Aug 2008 - Apr 2010

    • Regional Administrator
      • Mar 2007 - Aug 2008

    • Presentations Assistant
      • Oct 2006 - Mar 2007
      • Belfast, Northern Ireland

  • Flagship Media
    • Belfast, Northern Ireland
    • Media Sales Executive
      • Jul 2006 - Oct 2006
      • Belfast, Northern Ireland

Education

  • 2003 - 2006
    University of Ulster
    Communication, Advertising and Marketing
  • 2016 - 2016
    Belfast Academy of Marketing
    Diploma in Digital Marketing Essentials Module

Suggested Services

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Industry Focus. “Spectator Sports”

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