Bio
Credentials
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SC01 - Sales Fundamentals - Sales Consultant course
SophosJul, 2022- Apr, 2026
Experience
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Millgate
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Sheffield, England, United Kingdom
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Regional Client Director
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May 2018 - Present
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Sheffield, England, United Kingdom
§ Identifying new sales leads, pitching products and/or services§ Reporting directly to the head of sales§ Think strategically – Seeing the bigger picture, setting goals/objectives in order to develop and expand greater revenue streams§ Maintaining fruitful relationships with existing customers as well as penetrating lapsed accounts§ Plan and manage projects, set goals, manage the risk involved, calculate budget§ Researching the needs of other companies and learning who makes decisions about purchasing§ Developing quotes/proposals, negotiating and renegotiating by phone, email and in person§ Attend seminars, conferences and events where possible
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DIAMOND PARTNER VENTURES LTD
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Doncaster, England, United Kingdom
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Business Development Manager
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Oct 2017 - May 2018
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Doncaster, England, United Kingdom
§ “Cold calling” to set up fact find meetings to establish prospects needs§ Following up all inbound leads, ensuring they are managed effectively and turned into management contracts§ Forecasting sales/budgets and presenting to the board/senior management§ Identifying new opportunities and methods for campaigns to enhance the sales result§ Negotiating and selling to both new and existing owners, as well as building positive relationships§ Visit each owner/landlord/developer to appraise the unit(s) for SA suitability, taking full notes, floor plans as well as basic photos and advise on any work that needs to be carried out – ensuring I manage the customers expectation along the way§ Support the owner with all relevant compliance and legislation whilst joining Diamond and continuing this support for the first few months before handing them over to the operations team§ Attend YPN meets, nationwide networking events and webinars where possible to pick up VIP leads and potential large investment opportunities for the business§ Attending full weekend networking events to promote the sister company Touchstone Education§ Work with the internal team, marketing staff and other managers to increase sales opportunities and thereby maximize revenue
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Millgate
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Sheffield, England, United Kingdom
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Senior Account Manager
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Sep 2016 - Oct 2017
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Sheffield, England, United Kingdom
§ Profiling and account mapping of major accounts across all sectors including public sector, corporate and government agencies§ Responsible for the growth of a new government framework contract which Millgate were awarded in 2016 (Crown Commercial Services Framework)§ Stand in deputy manager when needed, set goals/sales targets and present to senior management§ Managing and developing customer relationships with quarterly review meetings, planning budgets for the next year as well as managing spend within certain areas of the business§ Driving business whilst constantly penetrating additional revenue and profit streams by focusing on category spend within accounts§ Constantly engaging technical resource into the client base for further sell with a more enterprise mix of solutions
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Vohkus
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Sheffield, England, United Kingdom
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Major Account Manager
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Nov 2014 - Sep 2016
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Sheffield, England, United Kingdom
§ Assisted in developing a new regional office due to company expansion§ Developed a trusted relationship with existing key accounts and customer stakeholders whilst expanding their accounts§ Built and maintained a strong, long-lasting customer relationship whilst managing an existing portfolio of accounts§ Using an existing network of industry contacts to generate new business§ Used various new in-house systems and databases as well as engaging and working alongside company processes and procedures§ Learnt and understood new selling methodology§ Engaged in new sales incentives to support business drivers§ Achieved and exceeded agreed monthly and annual KPIs§ Profiling accounts to understand and support their business from a service and product elementAchievement: Growing a portfolio of accounts both new and historic whilst developing a brand-new account to build an entire new data centre within the UK.This resulted in being awarded the 1st stage of a new business rollout, in which the account grew from zero to in excess of £600k in less than 1 year
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Corporate Account Manager
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Dec 2008 - Nov 2014
§ Developed and maintained a portfolio of accounts§ Drove depth into accounts through various lines of business§ Attended quarterly review meetings to discuss future projects/budgets, keep stakeholders updated on progress, setbacks and proposals§ Maximised the upsell opportunity and understanding of the vendor process§ Participated in training Accreditation Microsoft, Symantec, Apple, HPAchievement: Grew my sales portfolio from minimal accounts to a consistent excessive yearly and monthly achievement of over £250k Rev/£30k GP on a monthly basis.
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Inbound Sales Representative
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Mar 2006 - Dec 2008
§ Dealt with a variety of inbound sales/queries§ Increased sales and product knowledge to the customer on initial contact, creating warm leads§ Exceeded all set company targets on a regular basis§ Dealt with and resolved any customer complaints as well as putting measures in place to eliminate potential issues§ Deputised for the team leader in their absence e.g. annual leave and meetingsAchievement: Promoted from an inbound sales team member to account manager by consistently exceeding targets and objectives set.
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Education
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1996 - 2000Northcliffe
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