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Leah Passafiume is a seasoned professional with a strong background in customer experience, art, and management. As a Client Experience Department Manager at Conduit Digital, she oversees customer journeys, coordinates with internal teams, and ensures project scope and objectives are met. Leah has also held roles at Traffic Builders Digital Marketing, Merchwerks LLC, and The Macaroon Shop, where she developed expertise in project management, graphic design, and retail management. With a Bachelor's Degree in Visual Arts and a minor in Art History, Leah has honed her skills in printmaking, photography, and art gallery management. She holds certifications in Google Project Management, SEO Principles, and Google Analytics, and is proficient in Photoshop, Photography, and Letterpress.

Credentials

  • Google Project Management Certificate
    Coursera
    Mar, 2024
    - Apr, 2026
  • SEO Principles: An Essential Guide for Beginners
    Semrush
    Jun, 2024
    - Apr, 2026
  • Google Analytics Certification
    Google
    Feb, 2024
    - Apr, 2026

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Experience Department Manager
      • Jan 2023 - Present

    • Account Manager
      • Sep 2021 - Jan 2023

      Account Manager at Conduit Digital, the agency division of Traffic Builders Digital Marketing Agency• Project Manager• Responsible for keeping track of the customer's journeys, interacting with customers across channels and platforms, and coordinating with all internal biz ops and ad ops teams in order to keep fine-tuning the customer’s experience. • Focus on communicating with client executives to keep projects aligned with their goals• Responsible for vetting and processing account orders and revisions• Oversee and Coordinate Calls • Guide clients in providing universal platform access for paid and organic marketing campaigns• Enforce process to assist in the definition of project scope and objectives• Perform quality control on the pacing throughout all campaigns to maintain the standards expected

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Client Experience Manager
      • Jan 2023 - Present

    • Account Manager
      • Sep 2021 - Jan 2023

  • Leah Gae Press
    • Point Pleasant NJ
    • Owner & Freelance Graphic Designer
      • Jun 2015 - Present
      • Point Pleasant NJ

      • Freelance graphic designer • ww.leahgapress.com

  • Old Spool Sewing Studio
    • Brielle, New Jersey, United States
    • Assistant Teacher
      • Jun 2021 - Present
      • Brielle, New Jersey, United States

      • Energetic assistant teacher that effectively supports the success and safety of 7+ students ranging from 7-16 yrs.• Responsible for creating an optimum creative learning experience, maintaining an inclusive environment for students to feel safe and inspired, ensuring safe working conditions through maintenance and supervision, managing effective instructional activities and demonstrations, and assisting in the development of key motor skills. • Attentive to student’s needs and able to monitor and guide the successful use of mechanical sewing machines, hand sewing, natural dying, construction and following of sewing patterns, etc.

    • Creative Director
      • Aug 2017 - Dec 2020

      August 2017 - December 2020• Manage projects from conception to production for 5 companies under Merchwerks LLC (Merchwerks Touring, BandsOnABudget.com, Fresh Markets, Cowerks, Uncommon [formerly, Humble Humans])• Design creative media and physical assets for consumer products, custom website & app design, logo design, custom illustration, layout design for landing pages & e-commerce platforms, application of brand identity across various mediums, web & digital media design, digital marketing, and email campaigns.• Hire and manage customer service team

    • Graphic Designer
      • Jul 2016 - Aug 2017

      Designer and Customer Service CoordinatorJuly 2016 - August 2017• Designed internal and client projects • Maintained relationships with clients and vendors• Exceeded weekly and monthly sales goals

  • The Macaroon Shop
    • Avon By The Sea, New Jersey
    • Manager
      • Mar 2008 - Sep 2016
      • Avon By The Sea, New Jersey

      •Retail Manager•Successfully managed and trained a team of 12+ employees• Worked every facet of day-to-day operations such as supply orders and inventory control• Product Photographer | Social Media Manager | Visual Merchandiser

    • Independent Study
      • Jan 2016 - May 2016
      • New Brunswick, New Jersey

      Worked with Master Paper Maker Anne McKeown to create naturally dyed handmade paper installations.

    • Student Ambassador
      • Jan 2014 - May 2016
      • New Brunswick NJ

      •Student representative of the visual arts department in charge of conducting tours to prospective students.•Apart of a student panel that spoke at open houses, accepted students days, and other school organized events/presentations.

    • Intern
      • Sep 2014 - Nov 2014
      • New Brunswick NJ

      Worked with Master Printer (Randy Hemminghaus) and Master Paper Maker (Anne McKeown) on pieces by Chuck Webster (lithographs, handmade paper, and relief prints), Stephen Westfall (monoprints), and Milcah Bassel (handmade paper.)

Education

  • 2013 - 2016
    Rutgers University-New Brunswick
    Bachelor’s Degree, Major in Visual Arts with a concentration in Print Making, Minors in Art History and Psychology
  • 2011 - 2013
    Brookdale Community College
    Associate's Degree, LIBERAL ARTS AND SCIENCES, GENERAL STUDIES AND HUMANITIES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Graphic Design”

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