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Leah Bonus

Learning Designer at Crown Castle
Intro Book
Experienced business strategist and designer with expertise in customer experience and brand management.
  • Claim this Profile
Location
Greater Pittsburgh Region, US
Skills
  • Business Strategy
  • Advertising
  • Brand Management
  • Customer Experience
  • Customer Journey Mapping
  • Show all
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Bio

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Leah Bonus is a seasoned business professional with 16 years of experience in management, strategy, and design. She has expertise in business strategy, advertising, brand management, customer experience, and design thinking. Leah has held various roles at Crown Castle, including Learning Designer, Digital Content Specialist, and Real Estate Account Analyst. She is certified in design thinking, leadership, and project management.

Credentials

  • Illustrator 2023 Essential Training
    LinkedIn
    Jan, 2024
    - Jun, 2026
  • Learning Photoshop
    LinkedIn
    Jan, 2024
    - Jun, 2026
  • Adaptive Leadership for VUCA Challenges
    LinkedIn
    Feb, 2021
    - Jun, 2026
  • The Future of Workplace Learning
    LinkedIn
    Nov, 2020
    - Jun, 2026
  • Creating a Culture of Change
    LinkedIn
    Oct, 2020
    - Jun, 2026
  • Critical Thinking
    LinkedIn
    Oct, 2020
    - Jun, 2026
  • A Design Thinking Approach to Putting the Customer First
    LinkedIn
    Jan, 2020
    - Jun, 2026
  • Change Management for Projects
    LinkedIn
    Jan, 2020
    - Jun, 2026
  • Project Management Foundations
    LinkedIn
    Jan, 2020
    - Jun, 2026
  • Change Management Foundations
    LinkedIn
    Dec, 2019
    - Jun, 2026
  • Strategic Thinking
    LinkedIn
    Dec, 2019
    - Jun, 2026
  • Using Questions to Foster Critical Thinking and Curiosity
    LinkedIn
    Dec, 2019
    - Jun, 2026
  • Writing with Impact
    LinkedIn
    Dec, 2019
    - Jun, 2026
  • Design Thinking: Understanding the Process
    LinkedIn
    Nov, 2019
    - Jun, 2026
  • Leading without Formal Authority
    LinkedIn
    Nov, 2019
    - Jun, 2026
  • Learning Brainstorming
    LinkedIn
    Nov, 2019
    - Jun, 2026
  • The Five-Step Creative Process
    LinkedIn
    Nov, 2019
    - Jun, 2026
  • Create A Brand Strategy
    LinkedIn
    Oct, 2019
    - Jun, 2026
  • Creating a Positive Customer Experience
    LinkedIn
    Oct, 2019
    - Jun, 2026
  • Customer Experience: Journey Mapping
    LinkedIn
    Oct, 2019
    - Jun, 2026
  • Designing Emotion: How To Use Design To Move People
    LinkedIn
    Oct, 2019
    - Jun, 2026
  • Digital Transformation
    LinkedIn
    Aug, 2019
    - Jun, 2026

Experience

  • Crown Castle
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Learning Designer
      • Feb 2022 - Present

    • Digital Content Specialist
      • Jun 2018 - Feb 2022

    • Real Estate Account Analyst
      • Apr 2014 - Jun 2018

    • Project Coordinator
      • Jun 2010 - Apr 2014

    • Document Retention Specialist
      • May 2008 - Jun 2010

Suggested Services

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Industry Focus. “Management Consulting”

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