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Leaena Chan profile image

Leaena Chan

Customer Care Representative at 24/7 Customer Philippines, Inc
Intro Book
Leaena Chan, a seasoned professional with 9 years of experience in customer service, financial analysis, and auditing, holds a Master's degree in Public Administration and a Bachelor's degree in Commerce from Xavier University.
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Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • Proficient in communicating in Pilipino and English. Basic Spanish -
Skills
  • Customer Service
  • Financial Analysis
  • Financial Accounting
  • Auditing
  • Financial Reporting
  • Show all
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Experience

  • 24/7 Customer Philippines, Inc
    • Customer Care Representative
      • Oct 2014 - Present

      Assist customer in their billing concern as well as provided information on new products as part also of the sales team

  • Working from home
    • Quezon City, Philippines
    • Virtual Assistant, Freelance writer
      • Oct 2014 - Present
      • Quezon City, Philippines

      I am working from home as a virtual assistant after working for almost 10 yrs in the BPO industry.Currently, I also am working as a freelance academic writer.

  • Self Employed
    • NCR Philippines
    • Freelance Writer
      • Sep 2014 - Present
      • NCR Philippines

      I am an academic writer.

  • HSBC Global Banking and Markets
    • Global Service Executive
      • Aug 2008 - Aug 2012

      Reconciled Derivative trades, specifically on Credit Default Swaps.. also reconciled trades of from various trade brokers based on different products with different rates. to settlement of broker fees.. for Europe and USA trades

  • Meralco Corporate Farm Mgt., Inc
    • Supervising Accountant
      • Aug 1980 - Jul 1989

      consolidated financial statements from three branches and prepared the final balance sheet and submit it to the chief accountant., Analysis of accounts are submitted to the chief accountant to be included in the reports to the Board of Directors.

Education

  • 2002 - 2004
    Xavier University ( Ateneo de Cagayan )
    Masters in Public Administration, Public Relations/Image Management
  • 1976 - 1978
    Xavier University (PH)
    Bachelor of Science in Commerce, Accounting, Management

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