Experience

• 

  Grand Temple 13

  • Baltimore, Maryland, United States

  • Sheik & Ordained Minister

    • Feb 2024 - Present
    • Baltimore, Maryland, United States

• 

  SP+ (SP Plus)

  • Baltimore, Maryland, United States

  • Assistant Facility Manager

    • May 2023 - Present
    • Baltimore, Maryland, United States

    Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.  Participate in programs to improve client and customer satisfaction.Engage in the development of property level financial and operational goals. Assist in the management of day-to-day activities of the assigned locations including:  ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.Courteously assist Customers by answering any questions they may have. Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Assist with cleanup of debris, water, oil spills and etc. Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.

• 

  The Most Worshipful Hiram Grand Lodge of Maryland A.F. & A.M. Inc.

  • Past Master of New Bethlehem Lodge #11

    • Dec 2016 - Present

  • Right Grand Lecturer of The Masonic School of Instructions

    • Jun 2015 - Jun 2017

    It is my responsibility as Grand Lecturer to assure that the Ancient Landmarks and Customs of the Fraternity are preserved. Also I am to ensure and maintain ritualistic consistency and to propagate clear and concise information to the craft.

• 

  MOORISH SCIENCE TEMPLE OF AMERICA INC / SUBORDINATE TEMPLE #78

  • United States

  • Ordained Minister

    • Mar 2021 - Jan 2024
    • United States

    To teach the Divine Principles of Love, Truth, Peace, Freedom and Justice: Teach men the Holy and Divine Laws and to obey the laws of the government, because our principle is to uplift fallen humanity. To teach individuals to be better citizens. Go upon the hedges and highways in defense of The Gospel in further establishing The Ministry of Islamism.

• 

  HARBOR PARK GARAGE

  • Maryland, United States

  • Assistant Facility Manager

    • Nov 2022 - Dec 2022
    • Maryland, United States

    Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.

• 

  Sheraton Inner Harbor Hotel

  • Manager of Guest Services

    • Jun 1985 - Oct 2022

    Serves as the property Manager on Duty and oversees all property operations, ensuringthat the highest levels of hospitality and service are provided. Represents propertymanagement in resolving any guest related situation. Manages the flow of questionsand directs guests within the lobby. Serves as Guest Relations Manager and handlesthe tracking of service issues.

  • Rooms Operations Manager

    • Jun 1985 - Mar 2019

    Accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests' stay. Act as Manager on Duty on occasion and respond to emergency codes. Ensure all guests are being treated in an efficient and courteous manner and that all Starwood Standards are being applied. Responsible for the hiring, training and direction of new department associates. Ensure all the Front Office quality standards are complied with and that policies and procedures are consistently applied. Work in conjunction with accounting to maintain and minimize levels of account receivables. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Supervise the activities and the service levels of the Concierge, telecommunications and front desk divisions. Ensure the timely completion of performance appraisals. Responsible for the Starwood Preferred Guest Membership Program and ensure that all guests who are members are appropriately recognized meeting all Starwood Standards. Responsible for the sales to guests through the front desk and any actions taken by the incumbent that can impact on the volume of business. Responsible for the direct link between effort expended and decisions made and revenue generated by Front Office (performance indicators are sales, units, growth, turnover, etc.). Have control over the elements that determine profit and loss. Responsible for all major operating expenses and has the capacity to set margins and manage the business against profit projections. Make decisions that relate to profit and loss. Responsible for the financial management of the operation.

• 

  The Most Worshipful Hiram Grand Lodge A.F. & A.M Inc.

  • 1205 Eutaw Place Baltimore, Maryland 21217

  • Past Right Worshipful Grand Senior Warden

    • Jun 2010 - Jun 2017
    • 1205 Eutaw Place Baltimore, Maryland 21217

    http://www.hiramgrandlodge-md.org/

• 

  The Most Worshipful Hiram Grand Lodge A.F. & A.M. Inc.

  • Baltimore, Maryland

  • Worshipful Master of New Bethlehem Lodge #11

    • Dec 2009 - Dec 2016
    • Baltimore, Maryland

• 

  The Most Worshipful Hiram Grand Lodge of,the State of Maryland A.F. & A.M., Inc..

  • 1205 Eutaw Place Baltimore, Maryland's

  • Right Grand Lecturer of Warden Masonic School of Instructions

    • Sep 2014 - Sep 2016
    • 1205 Eutaw Place Baltimore, Maryland's

    It is my responsibility as Grand Lecturer to assure that the Ancient Landmarks and Customs of the Fraternity are preserved. To ensure ritualistic consistency and to propagate clear and concise information to the craft.