Experience

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  InterContinental Hanoi Landmark72

  • Hanoi, Hanoi, Vietnam

  • Sommelier - Wine Ambassador

    • Aug 2023 - Present
    • Hanoi, Hanoi, Vietnam

    - Work alongside the Culinary team to devise harmonious pairings of Food and Wine on the menus- Develop and maintain all wine-related training programs on a continual basis and ensure all staff have a working knowledge of the Wine List- Interacts with wine suppliers and makes recommendations of the wines to purchase- Make recommendations for improving the wine list and build a list suitable for the Wine Spectator Award- Establishes and maintains effective employee working relationships with guests and suppliers- Liaising with wine suppliers in regards to wine updates and training

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  Sofitel Legend Metropole Hanoi

  • Vietnam
  • Hospitality
  • 100 - 200 Employee

  • Supporting Sommelier

    • Sep 2022 - Aug 2023

    + Suggest suitable wine to guests on operation based on their preferences and food pairing + Checking and ensuring that the wine is not spoiled or corked before serving it to the guest+ Collaborating with the Sommelier to work with new suppliers to add new wines to the list+ Ensure wines are served at the right temperature and within the proper glassware+ Doing wine inventory and ensuring the wine cellar is fully-stocked+ Sharing wine experiences and knowledge with other colleagues to improve guest satisfaction

  • Waiter

    • Apr 2018 - Aug 2023

    +Ensures a great dining experience for guests through attentiveness and excellent customer service+Provide detailed menu information and multi-task with various front-of-the-house duties+Attention to detail and excellent multitasking skills+Dealing with the guest’s complaints immediately to make sure that all problems are resolved properly and meet guest’s satisfaction+ Outstanding Ambassador of Sofitel Legend Metropole Ha Noi February-2022

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  Lotte Hotels and Resorts

  • Hanoi, Hanoi, Vietnam

  • Bar Waiter

    • Dec 2014 - Mar 2018
    • Hanoi, Hanoi, Vietnam

    + Working in Grill 63 as a Fine Dining and main restaurant of the hotel+ In the absence of the Manager, conduct shift briefing to ensure all promotions, customer reservations, and daily tasks are known by all staff+ Provide detailed menu information and multi-task with various front-of-the-house duties+ Attention to detail and excellent multitasking skills+ Controlling stock and inventory (drinks, wines…)+ Dealing with the guest’s complaints immediately to make sure that all problems are resolved properly and meet guest’s satisfaction