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Layla Hendow is a seasoned professional with a strong background in project management, business analysis, and editing. She has experience in various industries, including healthcare and retail. With a PhD in English Language and Literature, she possesses excellent research and writing skills. She has worked as a Project Support Officer, Associate Project Manager, Business Analyst, and Editor/Proofreader.

Experience

  • Rural Payments Agency
    • York, England, United Kingdom
    • Project Support Officer
      • Mar 2024 - Present
      • York, England, United Kingdom

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Associate Project Manager
      • Dec 2022 - Mar 2024

    • Site Manager and Programme Lead
      • Mar 2021 - Mar 2023

      I assist with the operational and strategic management of the Community Care Centre in Askham Bar which covers York. I act as a duty manager for the site and a programme manager for services running from the centre. Duties include: planning and coordinating clinics that deliver up to 3500 vaccines per day, managing a team of up to 100 people including vaccinators, administrators, volunteers, traffic and security staff, maintaining performance and targets, liaising with relevant contractors, training staff to use clinical systems, ensuring correct stock and supplies and the successful running of the vaccination site. I have also been responsible for auditing and reporting, and presenting data in meetings with ICS and CCG and delivering daily briefings to the team. I have been in charge of external subcontracts with Tadcaster and Selby, and the successful running of a week-long surge vaccination programme utilizing pop-ups clinics in the York area. More recently, I have run service contracts, such as Spirometry, and acted as programme manager for the duration of the planning and delivery.

    • Business Analyst
      • Mar 2020 - May 2022

    • Business Analyst
      • Mar 2020 - May 2022

      My Current role has two strands – I work as a Business Analyst and Wellbeing Manager, utilising my research skills as well as my work in health and fitness. My responsibilities include:- Composing audits based on yearly appraisal;- Investigating supply alerts from Public Health England;- Conducting research to support GP business plan for 2020;- Designing and creating templates to initiate a better strategy for GP performance;- Designing and developing a weight management programme for the surgery.

    • PHD Student
      • Oct 2015 - Mar 2020

    • Editor/Proofreader
      • Aug 2013 - Aug 2014

    • General Editor
      • Oct 2012 - Jun 2013

Education

  • 2015 - 2020
    The University of Hull
    Doctor of Philosophy (PhD), English Language and Literature, General
  • 2013 - 2014
    University of Warwick
    Master of Arts - MA, English Language and Literature, General
  • 2013 - 2014
    Warwick University
    Master of Arts (MA), English Literature (British and Commonwealth)
  • 2010 - 2013
    Lancaster University
    Bachelor of Arts (BA), English Literature

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Administration”

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