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Lavonne Dunham profile image

Lavonne Dunham

Member Services Officer II at Sioux Falls Federal Credit Union
Intro Book
Experienced banking professional with 26 years of experience in lending, customer service, and credit analysis.
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Location
Sioux Falls, South Dakota, United States, US
Skills
  • Banking
  • Financial Services
  • Customer Service
  • Loans
  • Credit Counseling
  • Show all
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Bio

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Lavonne Dunham is a seasoned banking professional with 26 years of experience in lending, customer service, and credit analysis. She has worked with various financial institutions, including Sioux Falls Federal Credit Union, CorTrust Bank, Wells Fargo, and Norwest Bank. Lavonne holds a degree in Broadcast Journalism from Black Hills State University and a Certificate of completion in Travel and Exploration from McConnell Travel School.

Experience

  • Sioux Falls Federal Credit Union
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Member Services Officer II
      • Aug 2015 - Present

      All kinds of lending, from credit cards to car loans, personal loans and more. Open and service member accounts, IRAs, certificates, business accounts and all areas of customer service and problem resolution

    • Member Service Associate
      • Oct 2014 - Aug 2015

  • CorTrust Bank
    • Mortgage Loan Originator
      • May 2001 - Oct 2014

      Worked with referal partners to originate loan applications for home purchases, new construction and refinancing. Made credit decisions based on history, directed to various products best suited for borrower. Conventional, government, FHA, VA and RECD loans. Assisted with underwriting, securing documentation. contacted customer with all requirements including closing dates and realtor contact. Locked loans based on pricing and approval fundamentals. Helped direct availability of credit counseling and down payment assistance as needed.

  • Wells Fargo
    • Sioux Falls, SD
    • Personal banker, CSR, Teller Supervisor
      • Aug 1991 - Apr 2001
      • Sioux Falls, SD

      personal loans, customer service, problem resolution, writing personnel evaluations, hiring, making salary recommendations

  • Norwest Bank
    • Teller Supervisor
      • Aug 1991 - Jun 1993

      Hired, trained, reviewed, scheduled a staff of 5 full time tellers and 3 part time tellers.

Education

  • 1977 - 1978
    Black Hills State University
    Broadcast Journalism
  • 1977 - 1978
    McConnell Travel School
    Certificate of completion, Travel and Exploration

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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