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Lavery Lau Wai Yan is a seasoned HR professional with extensive experience in hotel management, event management, recruiting, and employee relations. He has held various roles in HR departments, including Second Person-in-Charge, Human Resources Manager, and Senior Operations Executive. With a strong background in managing HR services, payroll, and employee relations, he is well-equipped to provide expert HR support. With a Bachelor of Management degree from Universiti Sains Malaysia, he has developed a solid foundation in organizational management and business administration. He is fluent in English, Chinese, Cantonese, and Malay, making him a versatile and effective communicator in multicultural environments. Lavery has worked in various industries, including hospitality, healthcare, and finance, and has experience in managing teams, developing training programs, and resolving conflicts. He is committed to delivering exceptional HR services and is passionate about creating a positive work environment that fosters employee engagement and performance excellence.

Credentials

  • Bachelor of Management
    -

Experience

  • Berjaya Hotels & Resorts
    • Langkawi, Kedah, Malaysia
    • Assistant Manager Human Resources
      • May 2023 - Present
      • Langkawi, Kedah, Malaysia

      1) Playing a role as Second Person-in-Charge in HR department2) Responsible in delegating tasks to co-worker and ensuring that the job task given are completed in a timely manner3) Conduct effective induction and orientation sessions.4) Plan and arrange on-the job training programs with respectiv...

    • Human Resources Manager
      • Nov 2022 - Apr 2023

      1) Ensure HR policies and practices comply with the country's statutory legislation and requirements2) Manage the delivery of HR services to ensure HR admin support for the company3) Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy ...

    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Senior Operations Executive
      • Apr 2021 - Sep 2022

      1) Set up and generate Standard of Procedure (SOP) in Operations Department2) Implement SOP upon obtain approval from Top Management3) Ensure that employees comply all processes and guidelines necessary accordance with established policies and procedures4) Conduct annual audit in branches’ operation 5) Handling audit report 6) Provide recommendations for area of improvement after audit in the branch7) Assist in handling certain HR related matters which include recruitment, disciplinary issues and expanses claims8) Conduct Induction programme to all new joiner

    • Human Resources Executive
      • Mar 2019 - Mar 2021

      ~ Being a Team Lead in HR department~ Mainly in charge of Disciplinary issues.~ Handling month payroll including overtime, allowances, sales commissions, EPF, SOCSO, EIS and PCB to ensure payments are calculated efficiently.~ Dealing with Account department about payroll and statutory contribution to ensure payments paid out on timely manner. ~ Handling benefits administration including medical claims, leave record and etc.~ Handling Recruitment process, identify job vacancies and recruit, interview and select the candidates for all available positions.~ Assist in generate or form company SOP and policy and procedure.~ Ensure that all processes and guidelines necessary to the administration of compensation benefits are carried out in accordance with established policies and procedures. ~ Organize staff engagement activities such as Annual Dinner.

    • Malaysia
    • Hospitality
    • 700 & Above Employee
    • Human Resources Officer
      • Jun 2016 - Oct 2018

      1) Identify job vacancies and recruit, interview and select the candidates for all available positions.2) Brief rules and regulations and explain Human Resources policy and procedures to all the employees. 3) Generate and update manning report in weekly basis.4) Organise staff engagement activities example cleaning exercise at Staff Village, Staff Party and 5 Star Award.5) Arrange accommodation for new staff and manage and maintain Staff Accommodation.6) Handling month payroll including overtime, allowances, EPF, SOCSO, to ensure payments are calculated efficiently and paid out on timely manner.7) Handling benefits administration including medical claims, leave record and etc. Ensure that all processes and guidelines necessary to the administration of compensation benefits are carried out in accordance with established policies and procedures. 8) Handling staff disciplinary issues.9) Conducting orientation for new hires and internship students10) Conducting Customer Satisfaction Service training for all employees.11) Being Manager on Duty (MOD) cover resort operation at night time by following monthly MOD schedule

    • Management Trainee Human Resources
      • May 2015 - May 2016

      1) Prepare Manning Report2) Handling staff accommodation3) Prepare Human Resources report4) Prepare Payroll in every month basis5) Organise employee’s activities6) Handling arrangements for staffs secondment to other properties during resort closing.7) Handling staffs’ issue

    • Management Trainee in Operation Departments
      • Jul 2014 - Apr 2015

      1) Six months in Food and Beverages department~ Handling cashier~ Bartender~ Doing Food and Beverages service in the restaurants (Fine Dining and Asian cuisine) ~ Room Service2) Four months in Front Office~ As Guest Liaison in the resort~ Escort guest and conduct resort tour for guests~ Check – in process~ Making special arrangements for guest like private dinner on the beach, Honeymooner set up~ Handling guest’s issues~ As resort photograher

Education

  • 2011 - 2014
    Universiti Sains Malaysia
  • 2011 - 2014
    Universiti Sains Malaysia

Suggested Services

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Industry Focus. “Hospitality”

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