Experience

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  Arvato

  • Waltham, Massachusetts, United States

  • Human Resource Information System Manager

    • Oct 2022 - Present
    • Waltham, Massachusetts, United States
• 

  YMCA of Greater Boston

  • Boston, Massachusetts, United States

  • Payroll and HRIS Manager

    • Jul 2020 - Sep 2022
    • Boston, Massachusetts, United States

    Led HRIS transition and implementation from Kronos/UKG to ADP Workforce Now improving efficiencies to online paperless functionality, including Recruitment & On-boarding and Benefits modules Updated and streamlined HR and Payroll systems for improved efficiency, data collection and reporting ...

• 

  YMCA of Metro North

  • United States
  • Non-profit Organizations
  • 100 - 200 Employee

  • Human Resources and Payroll Director/Manager

    • May 2018 - Jul 2020

    Updated and streamlined HR and Payroll systems for improved efficiency, data collection and reporting to support: 140 FT Employees, 500-700 PT employees, 25M AssociationProvided solutions-based coaching, and staff development workshops to improve performance and employee progressionImplemented ADP Workforce Now Recruitment & Onboarding, and online Open EnrollmentProvided detailed data on Employee, Program and Member data to support grants, budgeting, and reporting to support mission outcomesManaged training and improved Manager resources and compliance accountabilityIncreased staff wide training, knowledge and proficiency in ADP payroll systemsUpdated and improved Volunteer onboarding and compliance Assisted in CRM Database Transition Project and Training - from Daxko Operations to SGA SalesExcellent detail oriented skills in ADP Workforce Now, Microsoft Office 365 (Excel and Sharepoint), SGA Sales and Accounting, Daxko Operations, Checkster, Redwoods Online Training

  • Director of Membership Operations

    • Jul 2016 - Apr 2018

    Developing and leading overall association membership strategyLeading Cause Driven / Mission based activitiesLeading exemplary customer service and relationship building strategies Creating and facilitating action plans based on membership sales and activity reportingDaxko Database Administration - System AdministratorMembership back office management - implementing and oversee polices and procedures and providing consistency

  • Corporate Database Administrator

    • Feb 2016 - Jul 2016

    Leading association database change to Daxko OperationsManage database and provide SOPs and consistency

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  Attleboro YMCA

  • Attleboro, Massachusetts

  • Assistant Controller

    • Apr 2015 - Mar 2016
    • Attleboro, Massachusetts

    Finance / HR / Systems Management / Facilities

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  YMCA of Greater Providence

  • Providence, Rhode Island Area

  • Accounts Payable Specialist

    • Mar 2015 - Apr 2015
    • Providence, Rhode Island Area
• 

  YMCA of Greater Providence

  • United States
  • Wellness and Fitness Services
  • 200 - 300 Employee

  • Central Business Manager / Technical Support Analyst

    • Aug 2012 - Sep 2014

    • YMCA Leadership Competency Strengths: o Relationships, Communication, Finance, Quality Results, Decision Making, Change Capacity, Change Capacity, Functional Expertise• Supervision of 3 full-time staff, 1 part-time staff• Managed and oversaw centralized billing and collections for Association• Focus on supporting branch operations and bridging communication, and creating best practices between branches, finance and IT• Provided support for branches – completing all Daxko program entry - focus on accuracy, consistency and implementing new monthly programming processes• Facilitated and organized new processes in connection with budget and programming structure in Daxko, including functionality with online registration.• Assisted with association budget management – providing training, reporting and data monitoring

  • Operations Director

    • Jan 2012 - Aug 2012

    YMCA Leadership Competency Strengths:Values, Community, Inclusion, Relationships, Developing Others, Finance, Quality Results, Decision Making, Change CapacitySupervision of 5 full-time, exempt Program Directors: Membership, Health & Wellness, Aquatics, Teens, Accommodations/Front Desk.Program Directors gained trainings to further career and program development via program school and Principles & Practices.

• 

  YMCA of Greater Boston

  • United States
  • Non-profit Organizations
  • 700 & Above Employee

  • Associate Executive Director

    • Apr 2008 - Dec 2011

    YMCA Leadership Competency Strengths:Values, Community, Inclusion, Relationships, Developing Others, Finance, Quality Results, Decision Making, Change CapacityExceeded net bottom line for 2008, 2009, 2010Program revenue growth over previous years in Fitness, Sports, Outdoor Pool Memberships and Camp. Responsible for budget of $2,500,000 in revenue. (Waltham)Membership increased each year over the previousImplemented systems to improve member satisfaction and retention, including new Member Liaison and interest groups; Membership retention increased 2%Assisted with raising $70,000 for Reach Out Campaign– Member Donor Week / Staff Campaign Coordinator.Supervision of 5 full-time, exempt Program Directors: Membership, Health & Wellness, Aquatics, Teens, Accommodations/Front Desk.Program Directors gained trainings to further career and program development via program school and Principles & Practices.

  • Membership & Marketing Director

    • Sep 2004 - May 2008

    YMCA Leadership Competency Strengths:Community, Relationships, Influence, Communication, Project Management, Self-Development, Functional ExpertiseResponsible for all elements of membership department: including budget management, member service and marketing: including processing income-based pricing applications, membership sales, satisfaction and retentionProvided training and supervision to front line staff to build customer service and problem solving skillsWaltham Specific:Managed membership department budget of over $1,100,000 in revenueOverall membership grew, reaching an all-time peak of 6000 members, membership EFT sales and EFT retention increasedSupervised 2 full-time staff within 10-16 person staff, including Membership Coordinator. (Waltham)

  • Youth & Teen Director

    • Feb 2002 - Sep 2004

    Managed budgetary responsibilities and program administrative duties, including staff supervision and evaluation for multiple programs.Program supervision included: SACC - Westwood and Pollard Y-Clubs (met OCCS licensing standards) Camp Quinobequin (met ACA standards), Needham After Dark (Teen Program), High School Mountain Biking Club, Extreme Looks, Adventure Guides and 4-8th Parent-Child Program & Westwood Lodge teambuilding facilitator.

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  Hale Reservation

  • Westwood, Massachusetts

  • Ropes Course/Teambuilding Facilitator

    • Sep 2002 - Jun 2010
    • Westwood, Massachusetts
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  Camp Jewell YMCA - YMCA of Greater Hartford

  • Colebrook, CT

  • Program Instructor / Summer CIT Director / Outdoor Education Assistant

    • Jan 2000 - Feb 2002
    • Colebrook, CT
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  Shepard Hill School

  • Otis, MA

  • Counseling Staff

    • Mar 2000 - Sep 2000
    • Otis, MA
• 

  Chimney Corners Camp YMCA

  • Staff Development Director / Unit Leader

    • Jan 1997 - Jan 2000
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  Becket-Chimney Corners YMCA

  • Becket, MA

  • Program Instructor

    • 1999 - 2000
    • Becket, MA
• 

  Mount Anthony Union High School

  • Bennington, VT

  • Secondary English Teacher

    • 1997 - 1999
    • Bennington, VT
• 

  Ben & Jerry's

  • South Burlington, VT

  • New Franchise Opener/Trainer & Bulk Management Clerk

    • 1995 - 1996
    • South Burlington, VT