Experience

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  Paradox

  • Strategic Enterprise Account Executive

    • Nov 2022 - Present

• 

  Blackbaud

  • United States
  • Software Development
  • 700 & Above Employee

  • Strategic Renewals Executive

    • Jan 2019 - Nov 2022

  • Account Executive, Corporate Accounts

    • Feb 2015 - Jan 2019

    I work with our corporate clients specifically on their needs relating to their CSR (Corporate Social Responsibility) programs. Through our solutions we have helped hundreds of companies be able to effectively track their impact in the communities in which they serve. I work with executive teams to align their company goals to their programs and use technology to make sure their programs are effective.

  • Enterprise Account Executive

    • Jan 2010 - Feb 2015

    Promoted within Enterprise Business Unit to Blackbaud’s Hospital Vertical Team.Work with existing customers and prospects in the hospital market to sell Blackbaud’s enterprise suite of products including Enterprise CRM Solution and Luminate Online.Provide strategic guidance to current Enterprise clients and created new opportunities within client base using complex strategic sales techniques.Awarded Chairman’s Circle, 2012 for exceeding quota; 103% of quota with total sales $1,756,000.Exceeded yearly quota, 2010 by achieving 114% of quota.

  • Sales Manager, Blackbaud Canada

    • Jan 2008 - Apr 2010

    Managed a unique sales team for Canada market that included 3 components: enterprise sales, outside sales and inside sales consisting of 11 individuals, responsible for a total of $6M in annual sales.Developed a market analysis based on product penetration in Canada market, and partnered with marketing to create and execute strategies to drive sales. Assisted account executives in creation of actionable territory plans.Created and facilitated sales process training for 50+ core sales account executives. Focused on emerging product sales in Canada, increasing sales by 15% YOY 2008 and >200% YOY 2009 in back-to-customer base sales by selling the largest Sphere opportunity throughout Blackbaud in 2009.Hired and mentored top talent evidenced by one of my team members who was awarded AE of the Year for GMBU in 2 consecutive years.Motivated account executives during a down economy by creating an environment highlighting personal competition and recognition.Developed and implemented strategic plan to invest in a data hosting center in Canada, increasing recurring revenues for Canada market.

  • Account Executive, Arts and Cultural Business Unit

    • 2004 - 2008

    Successfully managed new client and office sales in the Mid Atlantic territory.Created and implemented strategic territory plans. Coordinated and coached sales team on sales pursuits.Mentored new team members to demonstrate and encourage teamwork. Achieved greater trust and corporate buy-in resulting in enhanced customer support and sales.Consistently improved in the management of sales pipeline, forecasting, win-loss analysis and the product feedback process.Implemented The Complex Sale selling methodology and RADAR profiling and planning tools. Shared winning strategies with colleagues and coached sales team members to enhance relationships and improve sales skills and success. Consistently achieved and exceeded sales quotas and targets, receiving peer awards for mentorship and teamwork.Awarded Account Executive of the Year in two categories, Total Sales and Percentage Quota.Promoted to Arts and Cultural Vertical Market Team.

• 

  FedEx Office

  • United States
  • Printing Services
  • 700 & Above Employee

  • Major Account Manager

    • 2002 - 2004

    Managed and increased revenues of 15 major accounts in a $2.1 M portfolio. Exceeded sales plans and achieved sales quotas. Explored account records and improved customer satisfaction, converting an underachieving portfolio to 101% of sales quota.Effectively negotiated and closed $1+ M in contracts in top four accounts. Earned Highest Sales Volume Award and Sales Teamwork Award for capitol market. Selected to create and lead new training program for inside sales positions and new sales team members.

  • Corporate Account Manager

    • Jan 1998 - Jan 2002

    Converted new accounts and penetrated existing accounts to retain customer base.Achieved sales volume of $1.2 M and consistently exceeded sales quotas.Recognized in Top 30 of 800 in national contest based on achievement of quota percentage and total sales volume. Awarded #3 Rookie in Mid-Atlantic Region.

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  Pitney Bowes

  • Account Representative

    • Jan 1997 - Jan 1998

    Developed and maintained customer base.Achieved 190% of sales quota and exceeded new business territory development by 50%.

• 

  St. Andrew Apostle School

  • Educator

    • Jan 1994 - Jan 1997

    Engaged and instructed middle school students in Social Studies and Literature.

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  Teacher Service Corps

  • Volunteer Educator

    • Jan 1993 - Jan 1995