Experience

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  DSHS Region 7

  • Program Specialist

    • Apr 2004 - Present

    Under the direction of the Immunization Program Manager, provides routine activities in identification, outreach, education, data entry, and follow-up for children and their families who are consented to participate in the statewide immunization registry, ImmTrac, but who do not have complete immunization histories in the registry. Provide education, promotion, training, and assistance with data entry to private providers, local health departments, and public health clinics regarding the immunization registry. Use a variety of methods to identify individuals with incomplete immunization histories and ensure that all immunization information is entered into ImmTrac. Maintain records of all client contacts and the results of outreach activities using the designated documentation resources. Responsible for reporting client contacts at least bi-annually or as requested. Effectiveness of the three strategies of the regional reminder/recall system (ImmTrac recall, public health clinic reminder system, and CoCASA results in public health clinics) is evaluated. Work closely with ImmTrac staff in Austin and in local health department areas to provide feedback on ways to improve the reporting system. Monitor the Reminder/Recall system in all public health clinics using CoCASA; serve as subject matter expert for CoCASA and TWICES-to-CoCASA for regional staff and public health clinic staff. Assist in conducting immunization record audits on daycare facilities, registered family homes and public and private schools to identify children whose immunizations are delinquent. Participate as a member of the Regional Operations Command (ROC) structure and perform other duties as assigned which may include, but not limited to, actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

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  Scott and White

  • Customer Service Representative

    • Jun 2002 - Apr 2004

    Responsible for gathering and maintaining charts for daily patients, generate daily patient reports, responsible for gathering and mailing appointments, canceling, scheduling and confirming appointments, operate computers, fax machines, routing appointments, enter doctor’s orders in the Scott & White system, Invision, alliance, chart tracking, file in charts, confidentiality of client charts, gather all pertinent information for the doctor related to patient appointments before during and after scheduled appointments. Familiar with Word, Excel, data entry, continual studies of medical upgrades, technology, help train new employees, encourage team work in the work place, charge diagnosis codes (ICD-9), charge entry, billing various insurances, Medicaid and Medicare, log patient insurance, collect and post payments, issue receipts, focus well under pressure and perform various duties as assigned by the coordinator/supervisor, also part of a Scott & White pilot program for insurance verification using online services.

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  (DAIRE) Drug Alchohol Awareness/Information Referral and Education

  • Administrative Assistant

    • Jun 1999 - May 2002

    Unlock/ open and close the facility on a daily basis, greeted and worked well with individuals who had encountered adverse consequences due to alcohol and or drug abuse, conducted initial intake screening of clients, responsible for picking up, processing, and distributing mail, compile records, confidentiality of the charts and well as the clients, processed community supervision hours for Bell, Coryell, Lampasas, and Milam counties, confirm, cancel, reschedule after care appointments for group or individual sessions, data entry, typing, computers, calculators, responsible for issuing receipts to clients for services rendered, office management, liaison to probation, United States Parole (Western District), Texas Department of Criminal Justice parole officers, attorneys, and judges, crisis intervention, conduct urinalysis testing on random clients, responsible for entering group and individual sessions in state log after care books on a daily basis, generate monthly attendance reports to probation, parole, attorneys and judges, responsible for billing the state and federal clients, maintained a log of supplies, assisted the director of the facility with various duties, ability to meet deadlines and focus well under pressure.