Experience

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  BillingSmith Services, LLC

  • Bridgewater, Massachusetts, United States

  • Business Owner / Medical Billing Specialist

    • Mar 2022 - Present
    • Bridgewater, Massachusetts, United States

    Providing medical billing and virtual assistant services for mental health providers.

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  Shields Health Care Group

  • Dedham, Massachusetts, United States

  • Patient Care Representative

    • Sep 2020 - Feb 2022
    • Dedham, Massachusetts, United States

    -Greet patients, collect necessary co-pay/deductible/co-insurance and explain the consent forms to be signed.-Conduct Patient MRI Safety Screening Interviews-Request outside prior imaging and distribute films/CD as required, while maintaining HIPAA and the Patient Privacy Policy-Work in collabora...

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  The Well: A Center for Hope and Healing

  • United States
  • Wellness and Fitness Services
  • 1 - 100 Employee

  • Practice Manager

    • May 2018 - Mar 2020

    - Provide top notch customer service including answering the phone, managing therapist referrals, create a friendly, welcoming environment. Monitor wait times for clients getting appointments and therapists responding to client calls.- Provide support for clinicians including helping with client communication, communicating cancelled appointments, forwarding calls and messages, scanning documents- Manage, market and oversee The Well Store - working with therapists to develop items to sell that support therapeutic work, monitoring stock and sales, providing reports to Board on profit and loss of store items- Recruiting and Supervising Interns and Volunteers-train interns and volunteers, supervise their work, communicate expectations clearly, and take necessary actions if intern or volunteer is not meeting their expectations- Recruit and assist with hiring therapists - Distributing job description, assisting in interviews, communicating with potential clinicians and training & on-boarding therapists upon hiring.- Creating a Collaborative online resource list/manual-updating wellness services available in the community, posting information on our website and social media, communicate with the public what is going on both in the building and outside

  • Director, Development and Events

    • Jan 2016 - May 2018

    The Well is a nonprofit organization that helps individuals, families, and the community experience spiritual, emotional, and physical healing and wellness through holistic care of the mind, body, and spirit. Select job duties include:- Act as Senior Fundraising Leader at The Well, planning and implementing fundraising efforts while developing relationships in the community with established and new partners. - Chair The Well's Masquerade Ball - UNMASKED - an annual fundraising gala held each year in October.- Build a network of volunteers who support The Well's fundraising efforts and events.- Serve as coordinator for The Well's various community events (health fairs, seasonal festivals, etc.).

  • Event Coordinator (volunteer)

    • Jun 2014 - Jan 2016

    Event chairperson for an annual masquerade fundraising gala for 250 guests. Managed venue, guest list, volunteers, donations, and silent auction.

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  Newport Hospitality, Inc.

  • Newport, RI

  • Event Manager (part-time/seasonal)

    • May 2015 - May 2018
    • Newport, RI

    Newport Hospitality is a DMC Network Company offering full service destination management & meeting planning services. The professional team combines many years of event experience and creativity in designing, coordinating, and executing events and activities for corporate meetings, conventio...

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  Laurie Ducharme Smith

  • Freelance Communications Professional

    • Sep 2003 - Dec 2015

    Manage multiple marketing projects for clients across industries. Plan and execute special events and marketing communications initiatives, working closely with owners to identify marketing needs and translate business requirements into solutions.Key Projects:• Created and implemented innovative...

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  Blue Cross Blue Sheild of Massachusetts

  • Boston, MA

  • Interactive Marketing Specialist

    • 2000 - 2003
    • Boston, MA

    • Promoted to lead marketing web projects based on corporate needs for BCBSMA.com and affiliated constituent sites. Integrated promotional elements into marketing. Maximized communications to deliver proper message.• Introduced and managed “Best of Blue” award winning national program and “WebM...

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  Collaborative Communications

  • Cambridge, MA

  • Assistant Account Executive

    • 1999 - 2000
    • Cambridge, MA

    • Promoted to draft marketing collateral, including press releases, media alerts, briefing sheets, company backgrounds, and pitch letters for public and investor relations.• Edited writing pieces for public forum. Synthesized and presented complex technical information for common audience.• Main...

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  The Bauman Group

  • Senior Client Services Representative

    • 1998 - 1999