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Lauren Young is a seasoned retail professional with expertise in merchandising, marketing, and project management. She has led cross-functional teams and developed strategic plans to improve customer experience and optimize operations. With a Bachelor of Business Administration from the University of Michigan and a Project Management Professional certification, Lauren has a strong foundation in business and technology. She has worked in various roles, including Project Manager at UnitedHealth Group, Marketing Business Process Consultant at Target, and Senior Merchandise Planning Analyst at Target and Michaels Stores, Inc. Lauren has also managed inventory for large businesses, including a $800M diaper business and a $48M greenery business. Lauren is currently based in Royal Oak, Michigan, and is fluent in multiple skills, including Retail, Merchandising, Marketing, Cross Functional Team Leadership, Strategic Planning, Forecasting, and Project Management.

Credentials

  • PMP - Project Management Professional
    PMI
    Jun, 2015
    - Jun, 2026

Experience

  • France
    • Paris, France
    • Ex-pat
      • Sep 2018 - Present
      • Paris, France

      Currently on a family visa in Paris, France until 2021

  • UnitedHealth Group
    • Southfield, MI
    • IT Project Manager, Optum
      • Jul 2015 - May 2018
      • Southfield, MI

      Project Manager leading multiple efforts to improve customer experience and optimize operations through internal technology updates.- Led newly-formed agile team to support enterprise program. Coached team on agile principles and successfully executed five agile projects in first six months withi...

    • Sr Specialist, Multilanguage Services, Communications
      • May 2013 - Feb 2015

      Supported language teams across the U.S. and Canada by providing an enterprise translation management technology.- Managed effort to eliminate multiple manual processes across teams by delivering a technical solution.- Designed, developed, tested and launched translation management system, comprised of a custom graphic interface linked with two SaaS applications.- Facilitated requirements gathering sessions and draft functional requirements.- Participated in sourcing efforts and negotiate vendor contracts. - Led efforts for process documentation, training, and program roll-out.- Established and maintained strong relationships with global internal and external partners.

    • Marketing Business Process Consultant, Target Canada
      • Oct 2011 - May 2013

      Supported Target's first international expansion by developing workflows and technology for the weekly ad.- Established and maintained strong relationships with multiple teams across marketing, creative, merchandising, training, and information technology.- Defined business case, benefits, and requirements in support of system development.- Developed a detailed strategic plan to execute product development in alignment with strategic goals.- Led project roll-out to design, develop, test and launch a new promotional planning system in a condensed timeline to meet Canada grand opening dates.- Built training materials, delivered training to global users, and provided ongoing support

    • Expert, Merchandise Planning Operations
      • Mar 2011 - Oct 2011

      Supported Merchandising teams to solve business problems and provide ad hoc support to continue business operations when team members are unavailable.- Collaborated with merchants, vendors, and supply chain partners to manage holiday toy inventory.- Managed unique programs to support division-wide inventory strategies.- Demonstrated ability to quickly identify problems and devise solutions, as many assignments were less than one month.- Coached and mentored junior business analysts to transition them to new teams; provide on-the-job training, prioritization and execution tactics, advice on partnership building, and prepare them for interviews.

    • Senior Merchandise Planning Analyst, Baby Care
      • Jan 2010 - Mar 2011

      Managed inventory for $800M diaper business.- Partnered with buyers and vendors to achieve optimal inventory levels and drive sales. - Analyzed sales trends and formulated in-depth inventory forecasts to distribute product to all stores nationwide. - Led division-wide supply chain initiatives to reduce costs.- Coached junior analysts and managed a summer intern team.

  • Michaels Stores, Inc.
    • Dallas/Fort Worth Area
    • Assistant Buyer
      • Aug 2008 - Dec 2009
      • Dallas/Fort Worth Area

      Managed $48M greenery business.- Partnered with senior buyer and vendors to select an optimal assortment and increase sales.- Negotiated costs with vendors.- Managed advertising strategy and schedule.

  • Target
    • Greater Minneapolis-St. Paul Area
    • Merchandise Planning Business Analyst, Handbags
      • Jun 2006 - Jun 2008
      • Greater Minneapolis-St. Paul Area

      Managed inventory for $180M handbag business.- Partnered with buyers and vendors to achieve optimal inventory levels and drive sales.- Analyzed sales trends and formulated in-depth inventory forecasts to distribute product to all stores nationwide.

    • Office Assistant
      • 2001 - 2005

Education

  • 2002 - 2006
    University of Michigan - Stephen M. Ross School of Business

Suggested Services

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Industry Focus. “Retail and Consumer Goods”

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