Experience

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  The Mobility Store

  • Melbourne, Victoria, Australia

  • Business Manager- Victorian

    • Apr 2024 - Present
    • Melbourne, Victoria, Australia

    In this varied role, I am responsible for the profitability of the Victorian business, stock ordering and control, managing government contracts, auditing processes, new staffing requirements, induction and progression, liaising with suppliers, designing marketing materials, attending conferences and sourcing new and relevant mobility equipment and aids. I coordinate sales in store as well as in home trials to support allied health professionals and their clients to find ideal mobility aids for active living solutions. I am required to build lasting relationships with various key stakeholders ensuring the long term success of the business.

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  Building Better Brains Australia Pty Ltd

  • Croydon, Victoria, Australia

  • Sales and Marketing Manager

    • Dec 2022 - Feb 2024
    • Croydon, Victoria, Australia

    As the Sales and Marketing Manager, I was responsible for sourcing and engaging with new leads and clientele, establishing schedules for therapists as well as design and implementation of new infographics and advertising materials across all platforms including physical, online and in person. Creating new therapeutic social skills group programs, school holiday programs for our clientele and demographic, manifesting events for the organisation and building community rapport and involvement, regularly participating in events for business exposure and ensuring profitable revenue streams. I was accountable for the establishment of KPI's within the marketing sector of the business, writing marketing reports for forecasting and results purposes. I have been responsible for recruitment, induction and training of staff and therapists. I liaised with allied health organisations and key stakeholders, identifying new opportunities for business growth and development, delivering on client service requirements and standards, exceeding their expectations regularly and consistently.Achievements/Awards- 2023 Business of The Year- Maroondah Business Excellence Awards2023 Education, Training, Health & Lifestyle Award- Maroondah Business Excellence Awards

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  Programmed

  • Melbourne, Victoria, Australia

  • Sales Development Coordinator

    • Jan 2021 - Nov 2021
    • Melbourne, Victoria, Australia

    I was responsible for establishing relationships with potential new customers as well as securing appointments for Business Development Managers to meet with prospective clients, particularly within the schooling and aged care sectors. I was accountable for initiating contact with new clients (cold calling utilising a CRM) and contacting previous clients for maintenance programs within the school sector and aged care facilities. This was a maternity leave position which I was happy to assist with before I travelled Australia with my family in 2022.

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  Lauren Elliott Photography

  • Chirnside Park, Victoria, Australia

  • Owner

    • Jan 2017 - Jan 2017
    • Chirnside Park, Victoria, Australia

    As a freelance photographer, I am responsible for sourcing and engaging with new clients to establish their personal, business or marketing photography requirements and ensure those needs are met. This is a 'passion' business for me and ongoing in nature.Achievements/Awards-2017 Picturing Footscray Finalist

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  Moskito Blue

  • Lilydale, Victoria, Australia

  • Owner

    • Feb 2005 - Jun 2016
    • Lilydale, Victoria, Australia

    As the founder, owner and manager of Moskito Blue, I was solely responsible for every aspect of this business from purchasing of stock and assets, establishing then delivering exceptional customer service policies and procedures, hiring and training staff, managing rosters to establishing and adhering to KPI's and managing financial results. I am particularly proud of the sales successes achieved at Moskito Blue, reaching new milestones with every financial year that I owned the business. I was amendable for the recruitment and development of staff, their training and progression as well as forming and maintaining positive and mutually beneficial relationships with suppliers, wholesalers and customer alike. I managed online engagement via various platforms including social media, email marketing and website engagement, visual merchandising and brand awareness, payroll and profitability whilst cohesively overseeing business productivity. I was able to utilise my photography skills and expertise in client relations, to exceed my customers expectations regularly, forming a strong rapport within my business community. From a fledgling business to a highly profitable asset upon sale in July 2016, Moskito Blue also received many accolades during this time.Achievements/Awards-2010 Australian Retail Awards2009 Service Excellence Award- Lilydale Chamber of Commerce & Industry2007 Best New Business- Leader Business Achiever Awards2007 Best Fashion & Jewellery Retailer- Leader Business Achiever Awards

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  Rivers Australia

  • Victoria, Australia

  • Area Manager

    • Jan 2002 - Feb 2005
    • Victoria, Australia

    In this role, I was responsible for seven retail and concept stores KPI's, individual stores sales figures, store reporting, staff reporting and training, recruitment, staff management, rostering and progression in addition to establishing the set up of new stores within Australia and within my Victorian region. Beginning my career as a casual staff member and quickly progressing to Store Management, then to Area Management. Key responsibilities included staff mentoring, ongoing sales training, monitoring KPI’s and sales results as well as conducting reports of stock, policies and procedures.