Experience

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  Gabriel Dumont Institute

  • Canada
  • Higher Education
  • 100 - 200 Employee

  • Employment Services Manager

    • Mar 2022 - Present

  • Administrative Coordinator

    • Aug 2012 - Present

    Secondary Education Institute for Metis People. Helping them to achieve skills and abilities to obtain successful careers. Ensuring enrollment numbers, capturing demographic statistics, connecting people with funding for their academic pursuits, data management and storage.

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  ATB Insurance Advisors

  • Insurance Admin Associate

    • Mar 2010 - Jun 2012

    IAA - Systems ChampionLeader of the Wealth and Estate Planners team of New Business for Life Insurance, working closely with the WEPs, in charge of handling, maintaining and updating high net worth applications on a consistent basis. Work closely with health carriers and advisors as a liaison. Ensure applications are processed in a timely manner and policies are placed in time. Handle team training for the new business team and hires. Worked closely with the team assembled for the insurance program purchase, and was highly involved in the troubleshooting of the system installation. Aiding other team members in their caseload. Assisted in the creation of Policy and Operations Manuals as well as the being the author of the upcoming Systems Manual.Financial Management Brokerage:2008 - March 2010Life Administrator New BusinessWorking in the team of New Business for Life Insurance, working with a large caseload of brokers, in charge of handling, maintaining and updating on average of 250 applications on a consistent day to day basis, with a valuation in the hundred millions of dollars. Work closely with health carriers and advisors as a liaison. Ensure applications are processed in a timely manner and policies are placed in time. Handle team training for the new business team and hires. Created the working manual for processes with the New Business team. Spearheaded several independent projects such as the pilot program for uploading applications to various health carriers. Aiding other team members in their caseload. Partners in Planning: 2007 - 2008Data Integrity RepresentativeWorked in the team of data validation, extensive troubleshooting and new systems input and resultant data issues from the inception of a new system. Worked closely with advisors and their processors to ensure the clarity and correctness of their clienteles' portfolios. Managed team emails and error reports on a daily basis.

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  PPI

  • Administrative Coordinator

    • 2007 - 2009

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  SaskEnergy

  • Customer Service Representative

    • Jul 2005 - Sep 2006

    Managed fraudulent clientele accounts. Worked with the various departments and people during emergency gas issues such as a leak or no gas. Handled clientele questions, complaints and account inquiries while maintaining the relationship between SEI and the clients with confidence. Handled gas account applications for service and/or disconnection. Maintained the arrears files for unpaid accounts. Helped with the interdepartmental education on fraudulent gas accounts, their management, reporting techniques, etc.

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  Del Air Systems

  • Manager of Electronics and Fan Manufacturing

    • Jan 1991 - Jan 1996

    Manager of Electronics and Fan ManufacturingManaged the manufacturing of electronic components for heat exchangers, worked closely with R and D in the troubleshooting of various electronic components of the product line. Also worked intensively with the team in fan manufacturing, again with an emphasis on leadership, training and troubleshooting.