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Bio

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Laurel Cutting is a seasoned insurance professional with 30+ years of experience in claims management, performance management, and change management. She holds a Chartered Insurance Professional designation from the Insurance Institute of Canada and has completed advanced certifications in business analysis and public relations. Laurel has held various leadership positions in insurance companies, including National Director, Casualty/Accident Benefits Claims at Echelon Insurance and Claims Director, Ontario Accident Benefits at Intact.

Credentials

  • Change Management
    Prosci
    Jan, 2017
    - Apr, 2026
  • Commissioner for Taking Affidavits
    Attorney General Ontari
    Feb, 2015
    - Apr, 2026
  • Media Trained
    APEX Public Relations

Experience

    • National Director, Casualty/Accident Benefits Claims
      • Jun 2022 - Present

    • Claims Director, Ontario Accident Benefits
      • Jun 2021 - Jun 2022

      (RSA acquisition)

    • Director of Accident Benefits, Ontario
      • 2017 - Jun 2021

    • Canada
    • Insurance
    • 500 - 600 Employee
    • Regional Manager, Accident Benefits
      • Apr 2015 - 2017

      (Unifund/RSA)

    • Regional Supervisor, Accident Benefits
      • May 2010 - Apr 2015

      (Unifund/RSA)

    • Canada
    • Insurance
    • 700 & Above Employee
    • Business Relationship and Process Manager (I.T.)
      • Nov 2009 - May 2010

    • Senior Business Analyst
      • Oct 2004 - Nov 2009

    • Supervisor, Accident Benefits
      • Jan 1999 - Oct 2004

    • Manager, Accident Benefits
      • 1994 - Dec 1998

    • Adjuster
      • Mar 1990 - 1994

Education

  • Ivey Business School at Western University
    Executive Development Academy
  • McMaster University Continuing Education
    Nexient-Advanced Certification of Completion in Business Analysis
  • Insurance Institute of Canada
    Chartered Insurance Professional
  • 1985 - 1989
    York University
    Hons. B.A., Mass Communications and Sociology

Suggested Services

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Industry Focus. “Insurance”

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