Okay, let’s tackle this. So Laura has experience as a Support Services Manager, which is a mid-level operations role. Her education from Sonoma State University is a plus. Location is Oakland, CA, which is a moderate-cost-of-living area. According to national averages, operations managers with similar experience and education can earn around $60–$100 per hour. Considering her role and location, I’ll estimate around $80 per hour, which is slightly below the average but still reflective of her experience and education.