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Bio

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Laura Waid is a marketing professional with experience in software training, content management, and project management. She has worked in various roles, including marketing intern, server, and sales employee, honing her skills in customer service, communication, and data analysis. Laura holds a Bachelor of Science in Business Administration from Appalachian State University.

Experience

  • SCM Talent Group - Executive Supply Chain Recruiters
    • Asheville, North Carolina, United States
    • Marketing Intern
      • Apr 2024 - Present
      • Asheville, North Carolina, United States

      Training in:Software: HubSpot, Google Analytics, WordPress, SEO Software, and Video/Photo Editing toolsContent management and strategyProject Management Content creation: social media and writtenMarket Research: Market trends and industry-related information, and competitive analysis.Content Production: Leveraging the in-office video studio for content production.Campaign Development: Assisting in the creation and management of other ongoing marketing campaigns.Lead Generation: Assist with implementation of lead generation campaigns.Data Analysis: Learning to provide preliminary data from Google Analytics & Adwords

  • Biltmore
    • Asheville, North Carolina, United States
    • Server
      • Oct 2023 - Present
      • Asheville, North Carolina, United States

      -Completes all shift beginning and end procedures in full to ensure that the business operates efficiently, in a well organized and competent fashion.-Eliminates any arising problems by thoroughly communicating with colleagues and guests to ensure that all customers have a pleasant experience.-Calculates charges, issues bills and accurately collects payments from customers to ensure that the checkout will balance at the end of the shift.

  • Mellow Mushroom
    • Asheville, North Carolina, United States
    • Server
      • Sep 2022 - Oct 2023
      • Asheville, North Carolina, United States

      -Emphasized fast and friendly customer service to ensure guests were happy.-Composed a professional tone of voice at all times, including during rush hours, to ensure that all guests felt calm and knew everything was running smoothly.-Calculated daily income from sales by running a checkout at the end of each shift to verify that all money was accounted for and would be brought to a bank for processing.

  • Appalachian Supply Chain Club
    • Boone, North Carolina, United States
    • Club Member
      • 2020 - 2022
      • Boone, North Carolina, United States

      The ASCC is Appalachian State University's student-led supply chain management club. We connect students with employers in the supply chain field to give real opportunities to network, gain connections and land possible internships and careers. We host meetings to further students education in the field and keep everyone up to date in the realm of supply chain.

  • Luella's Bar-B-Que
    • Asheville, North Carolina, United States
    • Front Of House Employee
      • May 2021 - Aug 2021
      • Asheville, North Carolina, United States

      -Communicated with guests in a pleasant and courteous manner to ensure that they felt welcomed and comfortable, in order to heighten the overall guest experience.

  • Boonie's Chicago Style Pizza
    • Boone, North Carolina, United States
    • Server
      • Dec 2020 - Apr 2021
      • Boone, North Carolina, United States

      -Operated social media accounts by taking pictures and making posts in order to manage brand reputation and ensure a positive image was projected to the public.-Arranged merchandise in innovative and eye-catching displays to attract customers.-Addressed different taste preferences with individual customers by asking them questions about what they liked and what they did not like to ensure 100% customer satisfaction was achieved from whichever item was recommended.

  • PLANET SMOOTHIE
    • Asheville, North Carolina Area
    • Sales Employee
      • Feb 2017 - Dec 2020
      • Asheville, North Carolina Area

    • Server
      • Mar 2019 - Dec 2019
      • Boone, NC

  • O'Charley's
    • Asheville, North Carolina Area
    • Server
      • May 2018 - Mar 2019
      • Asheville, North Carolina Area

  • O'Charley's
    • Asheville, North Carolina Area
    • Hostess
      • Nov 2015 - Mar 2017
      • Asheville, North Carolina Area

Education

  • 2017 - 2022
    Walker College of Business at Appalachian State University
    Bachelor of Science in Business Administration, Marketing. Psychology

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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