Experience

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  Studio Office Solutions

  • Miami, Florida - New York, NY

  • Creative & Operations Director

    • Aug 2021 - Present
    • Miami, Florida - New York, NY

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  LASO Design Group Inc

  • Greater Los Angeles Area, Greater New York City

  • Principal - Designer

    • Feb 2017 - Present
    • Greater Los Angeles Area, Greater New York City

    Provide design and project management consultation to independent designers, individual consumers, small businesses, corporate and residential clients.

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  Systems Source, Inc.

  • Los Angeles, California, United States

  • Vice President of Account Management

    • Mar 2019 - Sep 2020
    • Los Angeles, California, United States

    Oversaw team of 35+ Account Managers and Account Coordinators in Southern California locations. Built growth initiatives and programming to drive key growth pillars for the total business. Held monthly team meetings to review processes, industry updates, and discuss potential issues, improving performance and client retention. Led internal team restructuring and implemented weekly project status updates, successfully retaining and executing project completion for client on time and on budget. Trained new hires and provided performance improvement training on tools that would optimize internal efficiencies. Worked closely with leaders and employees to improve employee engagement, build morale, and increase productivity and retention.

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  Studio Office Solutions

  • Greater New York City Area

  • Account Manager | Design Services Director

    • Jul 2017 - Feb 2019
    • Greater New York City Area

    Managed all aspects of the design service and specification department, overseeing the team as well as performing account management responsibilities. Maintained national and individual Fortune 1000 client accounts, managing client relations and retention. Generated design packages and concept proposals, successfully earning and managing multiple projects.

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  The Atlantic Group FPPM

  • Greater Los Angeles Area, Greater New York City Area

  • Vice President of Project Management & Design Services

    • Jul 2002 - Jan 2017
    • Greater Los Angeles Area, Greater New York City Area

    Chief Operations Officer & VP of Project Management and Design Services (2012-2017).Led the organization’s establishment of operations in Los Angeles; directly responsible for developing the staff and processes for the organization’s startup of operations on the West Coast.Developed and led a team of 12+ project managers.Assigned design projects to staff based on workloads, client requirements, and individual specialties.Established ongoing relations with returning and new high-end clients and national accounts; while generating additional revenue for the organization.Account Manager and Senior Project Manager (2002 - 2012)Communicated with clients to establish their requirements, assisted to create design concepts to fit the client’s needs, and managed all aspects of the project to ensure the completed design exceeds the client’s expectations.