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Laura Probert is a seasoned hospitality professional with extensive experience in revenue analysis, event planning, and sales management. She has held various roles at Marriott International, including Audio Visual Sales Manager, Catering Sales Manager, and Banquets Operations Manager. Probert has a strong educational background in Geography from the University of Massachusetts, Amherst.

Experience

  • Marriott International
    • New York Marriott Marquis and NY Marriott World Trade Center
    • Audio Visual Sales Manager/Event and Convention Planner
      • Jul 2000 - May 2006
      • New York Marriott Marquis and NY Marriott World Trade Center

      Responsible for proactive and reactive AV Sales for $5+M operation.Responsible for guiding Sales team, providing customer support, revenue management and forecasting. Accountable for $2.7 M annual sales, exceeding budget by $600,000.Supported Event Planners and Catering Managers in teamwork approach to planning and coordinating client events.MVP Level 2 certified with extensive achievement towards level 3.

    • Catering Sales Manager
      • 1994 - 2000

      Assisted Meeting planners in creating catered events from initial inquiry to hotel selection, sales and pricing, detail planning and event execution. Experience with Corporate, Association, Social, and Not-for-Profit clients in suburban, convention and downtown markets.Responsible for Sales and Service of $1.3 M annually, frequently exceeding YTD goals by as much as 40%.Recognized by peers as "manager of the Quarter", 1995 and 1997.

    • Banquets Operations Manager
      • 1987 - 1994

      Self developed through hourly, supervisory and management positions attaining Banquet Manager Role, responsible for all aspects of service delivery for $1.5M Banquets, Catering Services and AV operation with staff of 50. Involved as test property for Corporate led "Catering Redesign" initiative."Associate of the Year" 1988 "Manager of the Quarter", 1993.

    • Server
      • 1986 - 1987

      Top performing server in 100 seat Breakfast/lunch operation.New Hotel Opening task force.

    • Food Production Manager
      • Mar 1986 - Aug 1986
      • London UK

      Ordering, preparation and service of food for 28 seat Wine Bar and a la Carte lunch counter sales in the City f London.

    • Sales Assistant
      • Jan 1985 - Jul 1985
      • London, UK

      International Work Exchange as retail customer service representative in sales of Fine China. High level of International and Foreign client contact.

    • Cartographer
      • Nov 1983 - Dec 1984

      Created county wide soil survey maps for publication.

Education

  • 1979 - 1983
    University of Massachusetts, Amherst
    Bachelor of Arts (BA), Geography

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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