Experience

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  Johns Hopkins Hospital
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  Johns Hopkins Medicine

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Project Manager III

    • Aug 2021 - Present

  • Project Manager II

    • Apr 2019 - Jul 2021

    Patient Access Process ImprovementCurrently sponsoring GYN/OB, UroGyn, Cardiology, and Urology. Previous sponsorships include Gastroenterology, Physicial Medicine and Rehab, Physical Therapy, Occupational Therapy, Speech Language Pathology, Pediatrics, Primary Care, and the Center for Transgender Health. Manages various projects pertaining to the improvement of advanced scheduling within the Epic Cadence application. Works with Epic Application Coordinators, Patient Access Leadership, Department Administrators, and Providers to design and implement advanced scheduling initiatives. Common Tasks: Decision tree design, questionnaire to decision tree conversion, operations protocol development, Fast Pass implementation, Online Scheduling (MyChart Open Scheduling, MyChartDirect Scheduling, and MyChart Ticket Scheduling), Telemedicine design and implementation

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  Johns Hopkins HealthCare

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Project Manager

    • Oct 2018 - Mar 2019

  • Project Associate

    • Dec 2016 - Sep 2018

    Contributes to the vetting and management of large scale projects that focus on JHHC business development and new initiatives. Performs a wide variety of project management functions, including procurement. Plays a major role in researching, developing, evaluating, and revising project and business plans. Performs analyst functions such as: requirements gathering, ROI evaluation, disseminating & collecting critical data, interpreting data, and preparing reports. Works with vendors, clients, and professional staff across all Johns Hopkins Institutions. Projects Managed:-Enterprise CRM-Customer Experience Strategic Initiative-Market Research & Business Development Information PipelineKey Position Skills:-Extensive knowledge of PMBOK Standards & Project Management Best Practices-Strategic Business Planning & Business Development-Experience with Maryland State Managed Care RFP response -Health Policy Research & Market Reporting-Effective Communication-Program Requirements Documentation-High level of experience with Microsoft Project, Excel, PowerPoint, and Visio-Familiarity with Corporate Marketing guidelines and specifications

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  Johns Hopkins Hospital

  • Baltimore, Maryland Area

  • Nurse Residency Program Coordinator

    • Sep 2015 - Dec 2016
    • Baltimore, Maryland Area

    Supported a team of six Nurse Educators and the Program Manager for the Nurse Residency Program. Played a key role in overall program success by acting as the facilitator of all program classes (lecture, hands-on, and simulation). Managed many small scale projects related to program changes, coll...

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  Johns Hopkins Medicine

  • Baltimore, Maryland

  • Patient Access Specialist II

    • Aug 2014 - Sep 2015
    • Baltimore, Maryland

    Department of General Surgery

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  Cross Keys Village - The Brethren Home Community

  • New Oxford, PA 17350

  • Certified Nursing Assistant

    • Sep 2009 - Aug 2012
    • New Oxford, PA 17350

    Pennsylvania State Licensed PositionNursing Facility - Long Term CareSkilled NursingPerformed various duties related to assisting nursing home residents perform activities of daily living. -Worked with a 9-11/1 staff ratio of care while doing so with quality, proper documentation, and the residen...