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Laura May is a seasoned professional with a strong background in customer-facing roles and expertise in sign languages. As a Customer Account Specialist at Whitmor, she has maintained a 3-year tenure, providing exceptional service to clients. Her experience as a Sign Language Interpreter at Desoto County Schools and Stocker and Sales Associate at Knowledge Tree has honed her communication skills, allowing her to effectively interact with diverse audiences. Laura's professional journey is complemented by her education in Deaf Ministry from Ozark Christian College, where she developed a strong foundation in American Sign Language (ASL). Her proficiency in English and Sign Languages has enabled her to navigate various professional environments with ease. Throughout her career, Laura has demonstrated adaptability, attention to detail, and a commitment to delivering high-quality results. Her unique blend of skills and experience makes her an asset to any organization.

Experience

  • Whitmor
    • Southaven, Mississippi, United States
    • Customer Account Specialist
      • Apr 2021 - Present
      • Southaven, Mississippi, United States

    • Sign Language Interpreter
      • Aug 2010 - Apr 2021

  • Knowledge Tree
    • Horn Lake, Mississippi
    • Stocker and Sales Associate
      • May 2018 - Aug 2018
      • Horn Lake, Mississippi

      This was a seasonal position. Set up displays, kept the store organized, and added new stock on a daily basis. Assisted customers as needed.

  • R & K Bookkeeping
    • Hernando, Mississippi
    • Safety Coordinator
      • Jan 2009 - Aug 2010
      • Hernando, Mississippi

      Managed safety records for 20-30 clients on a daily basis. Made initial contact with new clients. Entered all personal data into new client files. Oversaw initial drug screenings for new clients. Gathered and kept track of all required paperwork. Monitored renewal notices for licenses, drug screenings, physicals, and DOT paperwork.

    • Office Assistant
      • Jan 2009 - May 2009
      • Memphis, Tennessee

      Managed reception desk as needed. Answered phones and relayed messages to office staff. Assisted 5 to 8 office personnel on a daily basis. Utilized QuickBooks to keep payroll records for accounting clients. Daily prepared and revised business correspondence to clients regarding tax documents, paperwork issues, dates and times of appointments. Examined tax documents for errors. Organized and mailed on average 50 tax returns weekly. Consulted with head business partner to develop a new program that would streamline their client database.

    • Sign Language Interpreter
      • 2007 - 2009

    • Teaching Assistant/Substitute Interpreter
      • 2006 - 2007

Education

  • 2002 - 2006
    Ozark Christian College
    Deaf Ministry
  • 2002 - 2006
    Ozark Christian College
    Deaf Ministry, American Sign Language (ASL)

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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