Experience

• 

  Grewal Guyatt LLP

  • Richmond Hill, Ontario, Canada

  • Administrative Assistant

    • Nov 2022 - Present
    • Richmond Hill, Ontario, Canada

• 

  Marycroft Tile Ltd.

  • Concord, Ontario, Canada

  • Administrative Assistant/Office Administrator

    • Nov 2017 - Oct 2022
    • Concord, Ontario, Canada

    • Provided admin support for several departments such as accounting, customer service, and project management• Accurately interpreted data entry calculations for several types of documents to ensure efficiency in day-to-day operations• Responded to telephone and emails in a professional and timely manner• Recorded and distributed meeting minutes ensuring drive to action • Organized and maintained an electronic file management system enabling easy and quick access to records• Provided customer service support to schedule appointments• Assisted foreman with preparing paperwork, sending emails, and other administrative inquiries where required• Supported field manager and construction manager with daily scheduling and other requests as needed

• 

  Monte Carlo Inn - Vaughan Suites

  • Concord, Ontario, Canada

  • Guest Service Agent/Administrator

    • Mar 2014 - Nov 2017
    • Concord, Ontario, Canada

    • Demonstrated competency in filing, faxing, and photocopying • Responded to telephone and email inquiries in a courteous and concise manner• Delivered exceptional customer service in order to exceed guests’ expectations• Processed payments from guest/corporate accounts and reconciled the deposits with the end of shift report• Assisted in the training of new guest service agents by familiarizing them with procedures and policies of the hotel• Resolved all guest concerns leading to a positive client experience

• 

  Hudson's Bay Company

  • Richmond Hill, Ontario, Canada

  • Sales Associate

    • Oct 2012 - Jan 2013
    • Richmond Hill, Ontario, Canada

    • Assisted customers with specific inquiries while on the floor and telephone