Experience

• 

  Nordstrom

  • United States
  • Retail
  • 700 & Above Employee

  • Safety Manager

    • Dec 2022 - Present

  • Safety & Health Technician-Nordstrom Fulfillment Center

    • Jan 2020 - Dec 2022

  • Safety Coordinator LA Omni Hub-Supply Chain

    • Oct 2019 - Jan 2020

• 

  DS Services of America, Inc.

  • Regional Safety Manager

    • Aug 2015 - Jul 2019

    • Conducted HSE related surveys, evaluations, inspections and investigations of incidents and activities• Spearheaded safety meetings with key members of the organization to ascertain methods to improve overall safety for all employees• Brought issues of non-compliance to the attention of local and Senior Managers for direct handling of important concerns• Performed root cause analysis to determine gaps and address issues to prevent recurrence. Determined preventability for over 1400 vehicle accidents• Improved lockout and tag out procedures to maximize worker safetyMember of ASSP. American Society of Safety Professionals

  • Regional Training Manager

    • Nov 2013 - Aug 2015

    • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge• Presented training information via role playing, simulations and team exercises• Utilized Smith System and DriveCam technology to train new employees and provide effective onboarding• Effectively trained instructors and supervisors on techniques for managing employees• Analyzed each department's training needs and developed new training programs based data collected• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance• Offered specific training programs to help workers improve pre-post Inspections, defensive driving and safe bottle handling techniques• Conducted evaluations of training courses to uncover areas in need of improvement• Mentored team members to succeed and advance within department and company

  • Route Operations Manager

    • Apr 1997 - Nov 2013

    • Managed branch files per recordkeeping and compliance requirements• Managed associates who served approximately 1500 customers daily remaining composed and professional even in high-stress situations• Established policies and strategies for resource allocation and infrastructure while managing service delivery expectations• Managed service delivery expectations• Facilitated Safety Committee• Ensured the protection of company assets; equipment and associates Safety