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Laura Jones, CRCM Transformational leader and seasoned compliance expert with a proven track record of driving regulatory compliance and risk management initiatives across various financial institutions. With a strong foundation in banking, risk management, and financial services, Laura has successfully navigated complex compliance landscapes, ensuring adherence to industry regulations and maintaining a strong risk culture.

Credentials

  • Certified Regulatory Compliance Manager (CRCM)
    Institute of Certified Bankers
    Jul, 2014
    - Apr, 2026

Experience

    • SVP/Director of Compliance
      • Dec 2019 - Present

    • VP/Interim Director of Compliance
      • Jul 2018 - Dec 2019

  • E*TRADE
    • Arlington, VA
    • Senior Manager, Compliance
      • Nov 2014 - Jul 2018
      • Arlington, VA

       Serve the Governance, Risk and Compliance (GRC) function through implementation and ongoing administration of automated processes and tools, such as those related to compliance issues tracking, regulatory change management and the obligations library Administer execution of a self-assessment of the strength and sustainability of the Enterprise Compliance Management Program (CMP) by challenging stakeholders and ensuring remediation through effective controls Oversee a continuous improvement program aimed at adding process efficiencies and supporting the Enterprise CMP Proactively monitor and mitigate compliance risk by managing the Enterprise Compliance key risk indicator process To maintain a strong risk culture, manage the ongoing maintenance of compliance policies, standards and procedures and team work plans and record retention documentation Function as the second line of risk management by serving as the subject matter expert for business units on and escalating issues related to Fair Lending and Unfair, Deceptive or Abusive Acts or Practices (UDAAP) Plan and conduct Fair Lending and UDAAP monitoring and testing using statistical and non-statistical approaches

  • Virginia Heritage Bank
    • Tyson's Corner, VA
    • Lending Compliance Manager
      • Aug 2012 - Oct 2014
      • Tyson's Corner, VA

       Develop and manage the Bank’s lending compliance program, including policies, procedures and processes, to ensure compliance with state and federal banking laws and regulations  Support consumer, commercial and mortgage lending divisions in assessing risk and ensuring implementation of effective compliance and risk management practices across all functional lending areas Serve as Community Reinvestment Act (CRA) Officer responsible for managing the CRA program  Serve as Fair Lending Officer responsible for managing the Fair Lending program  Develop and execute risk-based testing and monitoring program Review advertising/marketing material for regulatory and bank compliance Periodically report to management and executive board on current status of the lending compliance program and impact of regulatory changes to the institution Respond to internal audits and regulatory examinations and ensure issue remediation

    • AVP/Compliance Officer
      • Sep 2005 - Aug 2012

       Design and conduct compliance reviews to assess and improve the effectiveness of regulatory compliance risk management, internal control, and monitoring processes Coordinate with management to address compliance related matters, training and policy/procedure enhancements and process improvements Support regulatory change management by performing analysis of applicability, impact and implementation Support large-scale and small-scale project management teams, to include software upgrades and core system conversions Maintain records and present quarterly to the Board and executive management the status of the CRA program Regularly interface with bank examiners Develop and manage the institution’s vendor management program Validate and report Home Mortgage Disclosure Act (HMDA) data to prudential regulator

    • Branch Services Assistant Manager
      • Sep 2003 - Sep 2005

       Demonstrate sound decision-making skills as it relates to balancing risk, profitability, and customer service Ensure operational integrity is upheld and quality assurance goals are met Conduct routine audits and assure internal controls and levels of security are met Coach/train each team members on operational knowledge, loss prevention, compliance understanding, and individual balancing records; conduct monthly security, fraud and Bank Secrecy Act training . Contribute to the branch’s loan production goals through solicitations and closings

Education

  • Malone University
    Bachelor of Arts (BA), Business Administration and Management, General
  • 2010 - 2012
    Virginia Bankers School of Bank Management
  • 2013 - 2013
    ABA Graduate School of Compliance
  • 2008 - 2008
    ABA Foundational School of Compliance

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking and Financial Services”

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