Experience

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  Claremontresort & Club

  • Concierge Services In Hospitality Industry
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  Fairmont Hotels & Resorts

  • Claremont Club & Spa in Berkeley CA

  • Loyalty & VIP Concierge Supervisor

    • Jan 2023 - Present
    • Claremont Club & Spa in Berkeley CA

    As the Loyalty & VIP Concierge Supervisor, I am the lead on special projects and initiatives as well as bringing new ideas and programs to promote luxury standards and hotel promotions. Created Haunted Hotel Tour Program in October 2022 which expanded due to demand in 2023, Prompted elevated...

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  The Claremont Club & Spa - a Fairmont Hotel

  • Berkeley, California

  • Loyalty Concierge

    • Nov 2019 - Jan 2023
    • Berkeley, California

    Recruited by Management to serve as a Loyalty Concierge focused on our most frequent Loyalty Guests and VIPs. I directed their experiences by ensuring pre-arrival requests were actioned. Offered recommendations about the Bay Area and Wine Country as needed. Enhanced the resort stay specifically f...

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  Claremont Club & Spa, A Fairmont Hotel

  • Berkeley, California, United States

  • Lobby Concierge

    • Mar 2016 - Nov 2019
    • Berkeley, California, United States

    As a Lobby Concierge, we assisted with the Guest experience upon arrival to the property in assisting with itineraries, transportation, dining & activity suggestions and amenities. I offered an expertise in Wine Country planning and arrangements. Also offered Graphic Design support for Signag...

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  Creative Design Solutions

  • Bay Area, California

  • Freelance Graphic Designer

    • Jan 1995 - Oct 2018
    • Bay Area, California

    Design and produce creative solutions for small businesses in the East Bay. Project management for Interior Design firm Koch/Neve. Develop company identities, signage and print collateral. Recent work includes website photography, counter cards and business identity for Morrisons Jewelers.

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  City Art Gallery

  • City Art Gallery, San Francisco

  • Mixed Media Artist

    • Nov 2012 - Jul 2017
    • City Art Gallery, San Francisco

    I am a member artist at City Art Gallery in San Francisco. I exhibit new work in group shows. I am also currently accepting commission work for mixed-media fine art pieces and photo-illustrations. Work has been chosen to appear in Sunset Idea House.

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  The Wine Thieves

  • San Francisco Bay Area

  • Events & Promotions

    • Jan 2009 - Jan 2016
    • San Francisco Bay Area

    Promote and staff artisan tasting events for wine and cheese retailer. Design, visual merchandising and creative direction/photography of website. Co-owner of A Case for Cheese - 'Store within a store' that provides an artisan food program for local retailers.

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  Orinda Unified School District

  • Orinda, CA

  • Theatrical Designer

    • Sep 2000 - May 2013
    • Orinda, CA

    Created Set Designs and Produced Print Collateral (Posters and Playbills) for district theatrical productions. Worked with cast members, directors/producers, printers and volunteers to present concepts, complete sets and meet deadlines. Past productions include: The Music Man, Sound of Music, Hon...

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  Studio Delmar

  • Berkeley, California

  • Principal/Designer

    • Feb 1994 - Jul 1995
    • Berkeley, California

    Designed and produced custom home accessories (for Wilkes Bashford Home), greeting cards and paper products (for Marcel Schurman) and hand-made greeting cards for national rep with stationary clients in 40 states.

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  Pace Studios

  • San Francisco

  • Art Director

    • Feb 1989 - Jan 1995
    • San Francisco

    Responsible for design presentations, art direction and production coordination on projects from concept through delivery. Hired/managed freelance designers and photographers/illustrators as needed.

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  Creel Morrell Inc.

  • Graphic Designer

    • Oct 1985 - Mar 1987

    Responsibilities included graphic production, model building and project coordination for firm specializing in corporate print graphics and signage.