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Bio

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Laura Carpio is a seasoned sales professional with experience in customer service, program administration, and support. She holds a degree in Psychology and is fluent in Spanish, English, and French. Laura has worked as a sales associate and program support staff, utilizing her skills to deliver excellent customer service and promote program productivity.

Credentials

  • Autism in Sport: Training Certificate
    Ausome Ottawa
    Sep, 2022
    - Apr, 2026
  • Ethical Conduct for Research Involving Humans Certificate (TCPS 2)
    Government of Canada
    Feb, 2022
    - Apr, 2026
  • Introduction to Physical Computing
    FutureLearn
    Sep, 2020
    - Apr, 2026
  • Diplôme d'études en langue française (DELF) B2
    Ministère de l'Éducation nationale et de la Jeunesse
    Jul, 2019
    - Apr, 2026
  • International Baccalaureate Diploma
    International Baccalaureate
    Jul, 2019
    - Apr, 2026

Experience

  • L'INTERVALLE
    • Ottawa, Ontario, Canada
    • Sales Associate
      • Feb 2023 - Present
      • Ottawa, Ontario, Canada

      As a sales associate at L'Intervalle Canada, my duties include: • Greeting customers as they enter the store.• Helping them find the products they are looking for.• Answering any questions they may have about the products.• Processing their purchases at the cash register. • Maintaining the cleanliness and organization of the store, restocking shelves, and assisting with other tasks as needed. • Assist customers with their purchases. • Provide excellent customer service. • Help customers have a positive shopping experience. • Increase sales and customer loyalty.

  • Ausome Ottawa
    • Ottawa, Ontario, Canada
    • Program Support Staff
      • Mar 2023 - Apr 2024
      • Ottawa, Ontario, Canada

      As Program Support Staff, I am responsible for: • Manage all aspects of assigned Ausome programs administrative tasksincluding, organizing registration and program materials. • Build rapport with participants in order to improve their overall experience• Provide individual support to participants to promote active engagement and learning• Provide support to participants who require additional encouragement and/or monitoring• Provide support to and engage with volunteers when required• Collaborate with Program Supervisors to help the group be successful as possible• Provide feedback on behavioral strategies• Attend training and staff meetingsThe goal of this role is to enhance program productivity and promote the effective inclusion of athletes with autism into Ausome sport and recreation programs.

Education

  • 2021 -
    University of Ottawa
    Honours Bachelor of Arts (BA), PSYCHOLOGY
  • Academia Británica Cuscatleca
    High School Diploma
  • American College El Salvador
    Liberal Arts

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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