Bio
Experience
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Placer.ai
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United States
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Software Development
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700 & Above Employee
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GTM Startegy & Operations Analyst
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May 2023 - Jan 2025
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remote, US
Mapped the Total Addressable Market (TAM) for 100,000+ accounts across 8 verticals, enhancing market penetration and strategic planning. Developed and implemented a comprehensive customer development strategy, utilizing R for advanced data analysis and incorporating customer feedback, to create detailed customer personas and optimize SDR sales funnels in collaboration with SalesOps, CSM, Marketing, and Product teams. Achieved a 20% increase in customer acquisition and retention rates through dat
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Colombia
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Financial Services
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300 - 400 Employee
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Financial Operations & Client Relations Lead
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Apr 2021 - May 2023
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bogotá
Led financial reporting and disbursement process improvements, streamlining operations and reducing processing errors significantly. Acted as a key control point for fraud investigations by collaborating closely with the risk management team, thereby reducing fraud-related losses. Developed and maintained strong client relationships by managing communications and coordinating appointments between internal stakeholders and external financial partners. Managed and mentored a team to optimize finan
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Operations Specialist
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Aug 2018 - Apr 2021
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colombia
Led financial reporting and disbursement process improvements, streamlining operations and reducing processing errors significantly. Acted as a key control point for fraud investigations by collaborating closely with the risk management team, thereby reducing fraud-related losses. Developed and maintained strong client relationships by managing communications and coordinating appointments between internal stakeholders and external financial partners. Managed and mentored a team to optimize finan
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Education
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2018 - PresentUniversidad de la Sabana
Master’s in Investment Management, Finance -
2014 - 2018Universidad de la Sabana
Bachelor of Economics, International Finance
Services
Industry Focus. “Software Development”
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References
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