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Laura Burgess is a seasoned sales and customer service professional with 9 years of experience in various industries, including Falcon Recruitment and Training, Staybrite Solar, Winter Flora Ltd, TOPSHOP TOPMAN, and Fovia Innovation Ltd. She holds a Bachelor of Science degree in Accounting and Finance from the University of East Anglia and has expertise in Microsoft Office, Sage Line50, Sage, Market Research, Academic Writing, Lotus Notes, and Sales Management.

Experience

  • Falcon Recruitment and Training
    • Norwich, United Kingdom
    • Shift Coordinator/Recruitment
      • Feb 2015 - Present
      • Norwich, United Kingdom

    • Technical service coordinator
      • Dec 2013 - Jan 2015

    • Buyer
      • Sep 2012 - Sep 2013

      Selling• Support and help drive the sales effort to existing and new clients and sectors.This involves range selection with the customer, agreeing prices, sending inital samples, sending gold seals, labelling of product and all packaging arranged for product. • Follow up meetings/presentations and deliver the actions• Business development - identifying new prospects and initial workBuying/ samples • I assisted with product selection and arranged for samples to be sent from our various suppliers throughout China and India. I would also arrange for bespoke samples to be sent for the retailers we supply throughtout the year.• Assisting with procurement/buying. I placed orders for any replensihment stock that we needed, secured shipment dates so that we could meet our customer requirements.Trade shows• I have attended four trade shows where promoting products to both current and new customers.Marketing• I have used search engine optimisation tools to promote the website. This involved using google add words and landing pages to make google search result specific to the consumer so they are taken straight to what they are looking for. Product specifications• Assist with range selection and preparing samples. Allocating products with item numbers, barcodes, descriptions.Other office duties• Invoicing – sending orders out to customers. Booking orders in, processing orders through sage, arranging shipping of orders and taking payment.• BankingSkills• Sage accounts 50 • Sage Act!

  • TOPSHOP TOPMAN
    • UEA Campus
    • Student Brand Manager
      • 2010 - 2011
      • UEA Campus

  • Fovia Innovation Ltd.
    • Grantham, Lincolnshire
    • Administration Assistant
      • Jun 2007 - Oct 2007
      • Grantham, Lincolnshire

Education

  • 2009 - 2012
    University of East Anglia
    Bachelor of Science (BSc), Accounting and Finance
  • 2011 - 2011
    University of Mumbai
    Study India Program
  • 2007 - 2009
    Sleaford Joint Sixth Form
    A Levels: Geography (A) Business Studies (B) History (B)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Staffing and Recruiting”

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