Experience

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  Towson University Counseling Center

  • Health Science Community Intern

    • Jan 2016 - Present

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  CCBC LPN program

  • LPN internship

    • Aug 2011 - Dec 2012

    Fed, bathed, medicated, transported, dressed patients and prepared patient beds

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  GSH Orthopedic Initiatives

  • Patient Access Associate

    • Feb 2010 - Oct 2011

    Verified demographics, insurance, collected copays, past balances, radiology out-patient registration, and codingAssisted physicians, coordinators, medical techs, radiology techs, patients/families in casting/splinting, and injections Scanned medical records, coordinated patient care, scheduled/canceled, checked in/out, handled inbound/outbound calls, transported patients, and distributed mailPerformed daily task in Mckesson, SMS, Azyxxi, EPR, Clinical module, Launcher, Excel, Word, and Outlook

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  Medstar Physicians Partners

  • Billing Service Representative

    • Jan 2005 - Feb 2010

    Verified demographics, insurance plans, eligibility, place of service, credits, and paymentsControlled productivity, EKG, charge, 445, and Medicaid reportsProcessed hics, edits, denials, appeals online/via mail, EOB request, secured auth from SMS, retrieved medical records, voided, and re-entered charges for electronic/paper submissionUtilized diagnosis/procedure codes, modifiers, Paper Viewer, Mckesson, Azyxxi, Iliant Medical Manger, Citrix, spreadsheets, inbound/outbound customer service calls, and mail

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  Medstar Health

  • Verification Specialist II

    • Aug 2002 - Jan 2005

    Verified four facilities electives, admissions, MCR, BCBS, HMO, and commercial ins plansAssisted advocacy, utilization review casemgt, physicians, patients, ACD line, revenue control OR estimates, cmiq, and letters of explanationManaged productivity, 1184 log, insurance updates, ADT, and DNFB reportsProcessed Orson 48 hrs. Volume, productivity, origin analysis, loaded batches into excel, billed, scanned documents, and batched

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  MD Urology Associates

  • Medical Clerk

    • Aug 2001 - Jul 2002

    Handled inbound/out bound patient service calls, with multi-linesOrganized and prepared charts for appointments, and patient demographicsOrdered, transferred, distributed lab results, EKG’s, pathology, clinical/preoperative reportsCompiled/filed research information for doctors, and collected/distributed all incoming/outgoing mail

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  DSW Shoe Warehouse

  • Supervisor

    • Jan 2000 - Aug 2001

    Performed day to day management operations, opened and closed storeDeposited large sums of daily profitsAssisted Customers with purchases, and returns

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  Shoe express

  • Sales Associate

    • Sep 1998 - Jun 1999

    Demonstrated strong customer service skills and assisted customersPrepared and calculated reports for store sales, and opened and closed of store