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Larissa O'donnell profile image

Larissa O'donnell

Monitor Lead- Reader Advocate at The Christian Science Monitor
Intro Book
Marketing professional with 9+ years of experience in customer service, advertising, and sales.
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Location
Charlton, Massachusetts, United States, US
Skills
  • Customer Service
  • Advertising
  • Lead Generation
  • Salesforce Administrator
  • Project Management
  • Show all
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Bio

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Larissa O'donnell is a seasoned marketing professional with 9+ years of experience in customer service, advertising, and sales, leveraging her skills in Salesforce, Quickbooks, and social media to drive business growth and customer engagement. As a seasoned marketing professional, Larissa has a strong background in project management, lead generation, and editing, with a proven track record of success in her roles at The Christian Science Monitor and Paper2U.com.

Experience

  • The Christian Science Monitor
    • United States
    • Online Audio and Video Media
    • 100 - 200 Employee
    • Monitor Lead- Reader Advocate
      • Nov 2018 - Present

    • Reader Success Manager
      • Jun 2017 - Present

      The Reader Success Manager is an energetic, creative communication and marketing professional to connect our news organization more deeply to our readers through audience research and a better customer service experience.

    • Direct Response Account Manager
      • Sep 2014 - Present

      As the direct response account manager, I manage sales for print, newsletter, and online advertising. In partnership with the Advertising Sales Manager, we identify opportunities to expand and deepen client relationships, and ensure client retention and referral.

  • The Christian Science Monitor
    • Client & Business Services Mgr.
      • Nov 2006 - Feb 2014

      This position provides advertising sales support including but not limited to: customer service and communications with clients, administrative support for outside sales firm/consultants. In addition, this position supports Content Sales by overseeing billing, crediting, and collections activities.

  • Paper2U.com
    • Framingham, MA
    • Office Manager
      • Feb 2004 - Nov 2006
      • Framingham, MA

      Assisted in the successful sale of the business in 2006.

Education

  • 1999 - 2003
    Framingham State University
    Bachelor of Arts (B.A.), Business/Corporate Communications

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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