Experience

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  • Tbd
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  TBD

  • TBD

    • Jul 2015 - Present

  • TBD

    • Jul 2015 - Present

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  Commonwealth of Pennsylvania

  • Harrisburg, Pennsylvania Area

  • Director Enterprise Services OA/OIT

    • Jan 2010 - Apr 2013
    • Harrisburg, Pennsylvania Area

    Directed the administration and management of critical Commonwealth enterprise IT contracts, which included the data center and telecom services.Directed the administration and reconciliation of the billing for contracted enterprise services by assuring timely audits required to maintain asset in...

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  e&e IT Consulting Services, Inc.

  • Harrisburg, Pennsylvania Area

  • Senior Project Manager/Technical Lead

    • 2009 - 2010
    • Harrisburg, Pennsylvania Area

    Directed the support of the OA/OIT Project team by assisting in the strategic creation and management of functional “Transition and Program Management Office” by identifying key productive resources and defining effective organizational responsibilities.Developed and reported an executive status ...

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  Intervid Inc.

  • Director/Manager

    • 2006 - 2009

    Directed the PA Division as a profit center that was responsible for an annual four (4) million dollars of new business.Directed the engineering design of access control and CCTV camera surveillance solutions for State, private and commercial customers by developing proposals, installing and maintaining integrated systems.Managed a staff of ten (10) to fifteen (15) personnel responsible for installed solutions and system configurations while meeting the customer’s expected installed quality, system operations while meeting agreed to timelines.Developed and managed an annual budget which included manpower, training, vehicle, facility and equipment expenses.

  • Manager

    • 2005 - 2006

    Managed proposed projects to insure company profitability, customer satisfaction and effective operational security solutions.Implemented new time management methods after evaluating current practices and procedures for installation of security solutions, which increased the company’s profit margin by eight to ten percent.

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  Adelphia Business Solutions

  • Director – Government and Education Markets

    • 2001 - 2002

    Directed the Program Management Office (PMO) in the successful delivery of contract services of data, internet, voice and long distance to the Commonwealth of Pennsylvania. The PMO was also responsible for insuring the implementation of data network services to all Pennsylvania State System of Higher Education (SSHE) Universities.Directed seven (7) support departments, which were responsible for engineering design, implementation and maintenance of the Metropolitan and Wide Area Network, internet, voice and long distance services.Developed the operating budget to support the service levels contracted by the Commonwealth of Pennsylvania. Responsible for insuring the continual revenue growth by managing the operating expenses and by effectively developing new viable services for the customer.

  • Manager – Operation Services

    • Jun 1999 - Jan 2001

    Directed the successful migration of over 3000 lines of voice centrex/ISDN services from Verizon to ABS. This migration was completed only on weekends over a two (2) month period. Coordinated all activities with five (5) Commonwealth Agencies, which involved scheduling, testing, implementation and quality assurance.Directed the development of the operational procedures for the newly created Network Operations Center (NOC). This NOC was responsible for data network engineering, ATM/frame relay service implementation, 7X24 hour data network maintenance and help desk services.Developed the voice transition strategy/methodology for five (5) geographic operational groups in the state of Pennsylvania. Documented procedures and trained the management team in transforming their team’s disciplines from a Competitive Access Provider to a Competitive Local Exchange Carrier.

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  Aerotek

  • Hershey, Pennsylvania

  • Coordinator and Senior Advisor for Telephone Operations

    • 1999 - 2000
    • Hershey, Pennsylvania

    Coordinated the migration of over 4000 Centrex and ISDN lines from GTE to Adelphia. Worked with Hershey and Adelphia managers to create project plans, implementation schedules, and cut-over documentation to ensure a smooth transition of local voice, video, and data services. Provided quality ass...

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  GTE

  • York, Pennsylvania Area

  • Local Manager (PA Northeast Area)

    • 1995 - 1995
    • York, Pennsylvania Area

    Managed a staff of 20 people that was responsible for customer field installation, repair, and digital switch maintenance.Directed a four year, 10 million dollar project involving the installation of voice, video, and data for a major customer.Coordinated the repair and replacement of network cab...

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  GTE

  • York, Pennsylvania Area

  • Manager - Switching Operations (PA Eastern Division)

    • 1992 - 1994
    • York, Pennsylvania Area

    Managed an 80 member field operations staff that was responsible for all network switching locations in the central and eastern PA areas.Managed a 4.5 million dollar operating budget.Directed the 24-hour operation of a telephone access tandem (a digital switch providing long distance service to o...

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  Contel Telephone Operations

  • Hershey, Pennsylvania

  • Administrator - Network Operations (Allegheny Division)

    • 1986 - 1991
    • Hershey, Pennsylvania

    Managed a staff of 50 management-level personnel who were responsible for the following: centralized maintenance and monitoring of switching equipment, data (ISDN) and transmission facility support, electronic grounding principles, traffic polling/analyzing, and circuit card inventory management....

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  Contel Telephone Operations

  • Hershey, Pennsylvania

  • Superintendent - NeMAC/ Software Analyst (Allegheny Division)

    • 1982 - 1985
    • Hershey, Pennsylvania

    Built a NeMAC (Network Management Administration Center), with front end processors at every digital switch location for error message collection, a large visual display for alarm monitoring and alerting, and remote access into all site locations.Managed the NeMAC 24-hour operation responsible fo...