Experience

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  Provet - Australasia's Leading Veterinary Distributor

  • Northgate, Queensland, Australia

  • Export Supervisor

    • Sep 2017 - Present
    • Northgate, Queensland, Australia

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  Aqua Blue Distribution

  • Business Development/Office Administrator

    • Sep 2016 - Oct 2017

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  Vetafarm

  • Wagga Wagga, Australia

  • International Sales & Marketing Manager

    • Mar 2006 - Aug 2016
    • Wagga Wagga, Australia

    Responsibilities included:Managing international sales performance and business development The development and implementation of effective sales and marketing strategiesSales forecasting, P&L analysis, and business reportingEffective staff management, motivation, performance management, and developmentOrganising the purchase and manufacture of veterinary products, and office purchasingResponding to emails and correspondence and processing freight quotes Managing the importation and freight forwarding of pharmaceuticals and international cargoProviding outstanding internal and external customer service and customised solutionsThe management and negotiation of all freight company contracts and submissionsThe accurate completion of export certificates, and international import/export air and sea freight documentation, to relevant standards; including DFAT, AQIS, and Australian Customs’, standards Managing global multi-currency sales Administering company trademark and international patent applicationsCompleting patent applications for new products in development, or product namesNetworking, and building positive relationships, with domestic and international customers, distribution companies, veterinary surgeons, and a range of internal and external stakeholders Problem solving/troubleshooting, including establishing the location of clients’ goodsLiaising with international embassies in Australia in order to apply for permits for goods to be sentDelivering sales, product, and teambuilding, trainingProofreading legal documentation, articles, and other promotional materialEffective time management, planning, prioritisation, and delegationWorking cooperatively, and sharing information with, a wider management teamProcess and productivity improvement and writing SOP’sAdhering to all applicable privacy and confidentiality requirementsEnsuring compliance with all relevant company, OH&S, and regulatory, procedures

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  The Optical Superstore

  • Franchisee

    • Jan 2001 - Mar 2006

    Responsibilities included:Sales and operations management Business developmentStaff supervision and performance management Accounts and financial managementInventory/stock management of hundreds of product linesPurchasingData and records managementSetting and coordinating appointmentsNetworking and building positive customer, supplier, staff, and stakeholder, relationshipsAdvertising and promotional work, including working with TV and other media outletsEffective time management, planning and prioritisationAdhering to all applicable OH&S, company, and industry, requirements

  • Business Manager

    • Jan 1999 - Dec 2000

    Responsibilities included:Reviewing the prescriptions and providing customer adviceMaintaining excellent product knowledgeAssisting clients with choosing frames and giving feedbackFitting frames and making lenses

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  OPSM

  • Wagga Wagga, Australia

  • Sales And Marketing Associate

    • Feb 1997 - Dec 1998
    • Wagga Wagga, Australia