Experience

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  Sheraton Denver Downtown Hotel

  • 1550 Court Place, Denver, Colorado 80202

  • PM Housekeeping Supervisor

    • Mar 2018 - May 2019
    • 1550 Court Place, Denver, Colorado 80202

    • Performing Office Coordinator task as well as managing of HSKP department during PM shift• Planing, organizing and directing team members to ensure high customer satisfaction• Inspecting guest rooms and public places within the hotel to ensure cleanliness• Responding to guest requests and complaints immediately• Training new and existing employees in training procedures and upgrades• Planing and facilitating team member meetings• Close collaboration with other departments such as Front office, Engineering and Security

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  Hyatt Hotels Corporation

  • Hyatt Place Denver Tech Center, 8300 E. Crescent Parkway, Englewood, CO 80011

  • Housekeeping Supervisor

    • Mar 2017 - Mar 2018
    • Hyatt Place Denver Tech Center, 8300 E. Crescent Parkway, Englewood, CO 80011

    • Managing shift which include: daily decision making, scheduling, planning while upholding standards, quality and cleanliness of all guest rooms and public areas..• Interviewing hourly employees. Direct hiring, supervision, development and, when necessary, termina-tion of employees.• Developing employees by providing ongoing feedback to insure the highest degree of guest satisfaction, establishing performance expectations and by conducting performance reviews.• Ensuring a safe working and guest environment to reduce the risk of injury and accidents• Inspecting guest rooms daily to ensure cleanliness standards are met• Responsibility for ensuring financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

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  Interstate Hotels & Resorts

  • Staybridge Suites – Denver Cherry Creek

  • Executive Housekeeping Manager

    • Aug 2015 - Mar 2017
    • Staybridge Suites – Denver Cherry Creek

    • Planning, organizing and directing team members of Housekeeping department to ensure appropriate cleaning of all guest rooms and public spaces to meet the highest degree of guest satisfaction.• Purchasing, re-ordering and maintaining housekeeping supplies and inventory.• Conducting inspections of all rooms and public areas as a daily duties.• Recruiting, scheduling and training all new housekeeping staff members.• Maintaining the housekeeping budget.• Upholding the highest standards of cleanliness, safety, and conduct.• Knowledge of OSHA and safety standards within Housekeeping department.• Ensuring the proper maintenance of all equipment; makes arrangements for repair of used and damaged equipment. • Assisting in professional development of employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.

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  Starwood Hotels & Resorts Worldwide, Inc.

  • Sheraton Denver Downtown Hotel, 1550 Court Place · Denver, Colorado, 80202

  • PM HousekeepingSupervisor

    • Aug 2011 - Nov 2016
    • Sheraton Denver Downtown Hotel, 1550 Court Place · Denver, Colorado, 80202

    • Performing Office Coordinator task as well as managing of HSKP department during PM shift• Planing, organizing and directing team members to ensure high customer satisfaction• Inspecting guest rooms and public places within the hotel to ensure cleanliness• Responding to guest requests and complaints immediately• Training new and existing employees in training procedures and upgrades• Planing and facilitating team member meetings• Close collaboration with other departments such as Front office, Engineering and Security

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  THE MANOR ON MARSTON LAKE LLC

  • 4800 Old S. Wadsworth Blvd, Littleton, CO 80123

  • Lead Resident Assistant - Certified Nurse Assistant

    • Feb 2010 - Aug 2012
    • 4800 Old S. Wadsworth Blvd, Littleton, CO 80123

    • Leading caregivers team to assist clients with ADLs• Making weekly and daily schedule for the team• Administering medications to the clients• Training new caregivers to insure high customer service

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  Alpine Daycare & Homecare

  • Aurora, Colorado, United States

  • Resident Driver and Caregiver

    • Sep 2007 - Feb 2010
    • Aurora, Colorado, United States

    • Care for the elderly through assisting with personal care, general health care, health monitoring and emotional support; • Basic food preparation and home organization• Mobility assistance and transportation• Personal supervision and back-up care (or respite) services

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  VRK Furniture Factory

  • Grodno, Belarus

  • Sales Manager and Design

    • Jan 1999 - May 2007
    • Grodno, Belarus

    • Dealing directly with end user customers - both public and private sector• Building opportunities selling the full portfolio of services• Building close relationships of trust and confidence with key decision-makers; was able to differentiatethe company’s service offering from those of their competitors• Writing and presenting proposals, developing and delivering customer presentations

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  Music School #2

  • Grodno, Belarus

  • Piano Teacher and Concertmaster

    • Aug 1985 - May 2007
    • Grodno, Belarus

    • Planning and preparing lessons in relation to individual students' needs and examination syllabuses• Teaching music theory, aural skills and practical techniques to students from 6 to 15 years old• Motivating students and encouraging progress while preparing them for examinations• Assessing students’ abilities, providing feedback and writing reports• Concertmaster in Chamber Orchestra, Violin Ensemble, Violin Solo and Different kinds of Chorus such as Children Chorus, Adult Chorus and Mans Chorus• Liaising with academic staff and parents• Arranging recitals and concerts for pupils' families and friends• Creating and maintaining a network of contacts to ensure work continuity• Acquiring appropriate teaching materials and resources• Ensuring up-to-date knowledge and awareness of examination requirements• Keeping administrative records