Experience

• 

  Freightera - A Better Way to Ship Freight

  • Vancouver, British Columbia, Canada

  • Onboarding Representative, Client Care Specialist

    • May 2021 - Present
    • Vancouver, British Columbia, Canada

    • Onboarding new clients onto the platform and educating them on current processes• Dealing with escalations and conflict resolutions• Marketing follow up on first time shippers and establishing 5 star service • Assisting customers with their scheduled shipments and any potential issues that may arise

• 

  The Royal Palace

  • Belgrade, Serbia

  • Communications Manager

    • Oct 2020 - Apr 2021
    • Belgrade, Serbia

    • Developing PR and social media strategy of the Princess Katherine Foundation• Daily communication with Lifeline offices abroad (New York, Chicago, Toronto, London and Athens)• Follow up ongoing projects and bringing new ideas• Collaborate with internal and external associates of the Foundation• Participating in daily tasks and preparing reports

• 

  Vulkan izdavaštvo

  • Belgrade, Serbia

  • Public Relations Manager

    • Sep 2018 - Jul 2020
    • Belgrade, Serbia

    • Planning, defining and implementing individual Marketing and PR campaigns related to annual publishing plan• Project Manager at the Belgrade Book Fair• Representing Company on main TV and radio stations, setting up interviews and media visits for domestic and foreign authors• Developing press releases, brochures, catalogs and other materials for internal and external communication• Working with designers while creating book covers, as well as all others marketing visuals• Planning and organizing all kinds of company's events (promotion of new editions, literature evenings, cocktail parties with sponsors and partners, etc.)• Developing social media strategy

• 

  RTV Studio B

  • Belgrade, Serbia

  • Television Journalist

    • Sep 2016 - Aug 2018
    • Belgrade, Serbia

    • Reporter and creator of the newsletters in the maintelevision news program• Live reporting for the news and morning program• Reading press releases, researching articles, establishing and maintaining contacts• Interviewing sources, writing and editing texts for the news and web• Attending events, verifying statements and facts• Reporting on current topics in an interesting and creative way• Making commercial newsletters for some products• Cooperating with editors, camera operators and other people in media industry